What are the responsibilities and job description for the Business Development Officer position at DHD Consulting?
Position Overview :
The Business Development Officer is responsible for developing new business, assist underwriting, structuring and the closing of loans, as well as maintaining and servicing an existing portfolio. This position builds market position by locating, developing, defining, negotiating, and closing business relationships.
Essential Duties :
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Locates or proposes potential business deals by contacting potential partners; discovering and exploring opportunities.
Aware of and reporting suspicious activity and familiar with the Banks BSA / OFAC / AML related policies and procedures and how those affect the individual employees job responsibilities.
Screens potential business deals by analyzing market strategies, deal requirements, potential, and financials; evaluating options; resolving internal priorities; recommending equity investments.
Closes new business deals by coordinating requirements; developing and negotiating contracts; integrating contract requirements with business operations.
Protects organization's value by keeping information confidential.
Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
Enhances organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Provides applicants with information regarding the loan application process.
Pre-qualifies potential applicants by analyzing financial background.
Negotiate terms, structure loan financing based on risk considerations and present credits for approval to appropriate levels of authority with the bank as required
Follows up on processing the loan by obtaining additional applicant information if necessary Maintains communications between the lender and borrower
Source, develop and assist underwrite new loan requests for new and existing customers
Maximize bank profitability through appropriate pricing of new loan originations, fee income and selling of all bank products and services
Resolves any customer problems in an expeditious and tactful manner
Provide Service and Returns that exceeds the Expectations of our Customers and Shareholders Reviews and reports complaints received from customers and recommends corrective action to management
Perform other duties as assigned
Competency Requirements : To perform the job successfully, an individual should demonstrate the following competencies :
Management of Time and Priority Setting - require the ability to manage both ones time as well as others. It includes self-discipline, controlling interruptions by molding the behavior of others who have varying priorities, and being time-effective and time efficient
Listening and Organizing the ability to understand, organize, and analyze what one is hearing in order to decide what to think and do in response to a message. It includes skills like identifying and testing inferences and assumptions, overcoming barriers to effective listening, summarizing and reorganizing a message for recall, and withholding judgment that can bias responses to a message
Communications Proficiency Requires both competent and skillful writing and verbal skills for effective communication.
Financial Management Need to be able to understand, organize, and determine by reviewing financial statements and credit reports to ensure adequacy and safe qualification
Customer / Client Focus Focus on customers satisfaction and needs.
Should be knowledgeable on key bank products and services that we can offer based on customers needs.
Problem identification and Solution the ability to identify barriers that prevent achieving goals and standards. It also involves the application of systematic sets of procedures to eliminate and reduce the problem origins and causes. It requires skills like distinguishing between problems, symptoms and indicators, inputs and outcomes, gathering and assessing evidence relating to causes, and plotting a decision matrix and eventually choosing and recommending the best options.
Ethics - Treats people with respect; Keeps commitments; inspire the trust of others; Works with integrity and ethically; Upholds organizational values.
Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan
Education; Certification and Experience Requirements :
Bachelors degree in finance, business or economics
Formal credit training
Minimum of 3 years of lending experience
Product knowledge
Fluency in the English language
Bank regulation knowledge
Skills :
Knowledgeable of the SBA and Commercial Lending Market and products
Strong business development and sales skills
Thorough understanding of credit risk analysis, credit policies, and procedures
Ability to properly evaluate, structure, price and successfully compete for new business
Strong Communication and Presentation Skills
Strong negotiation skills; able to influence both internal and external stakeholders and prioritize Must be able to build and maintain internal and external relationships to deliver high levels of service
Detail oriented with strong organizational skills, and ability to manage multiple tasks and priorities at once Ability to manage time and multiple commitments / projects simultaneously
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