Demo

Technical Support Specialist II

DHD Consulting
Los Angeles, CA Full Time
POSTED ON 3/24/2025
AVAILABLE BEFORE 4/21/2025

The Technical Support Specialist II provides technical guidance to the sales team and customers, assisting with engineering, technical, or scientific inquiries related to products and services.

Key Responsibilities :

  • Offer technical support via email, phone, and on-site visits as needed.
  • Assist customers and sales teams with product specifications, usage, and troubleshooting.
  • Review blueprints and technical documents to support product trials and machining recommendations.
  • Develop cost estimates and evaluate potential production improvements through product usage.
  • Propose equipment, process, or material modifications to enhance efficiency and reduce costs.
  • Conduct technical training for clients and internal teams.
  • Monitor industry trends and competitor activities.
  • Prepare technical reports and maintain accurate documentation.

Qualifications :

  • Bachelor's degree in Industrial Engineering or equivalent experience (4 years in technical support).
  • Bilingual in Korean and English.
  • Strong analytical, problem-solving, and customer service skills.
  • Proficiency in CRM, database, and CAD / CAM software (Siemens NX preferred).
  • Work Environment & Physical Demands :

  • Ability to travel for on-site support as needed.
  • Occasional exposure to industrial environments with moderate noise levels.
  • Requires standing, walking, and using hands for technical tasks.
  • Reasonable accommodations can be provided for individuals with disabilities.

    If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
    Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

    What is the career path for a Technical Support Specialist II?

    Sign up to receive alerts about other jobs on the Technical Support Specialist II career path by checking the boxes next to the positions that interest you.
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $83,086 - $106,052
    Income Estimation: 
    $83,298 - $131,726
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $64,935 - $90,225
    Income Estimation: 
    $79,324 - $110,520
    Income Estimation: 
    $79,324 - $110,520
    Income Estimation: 
    $102,853 - $137,551
    Income Estimation: 
    $101,020 - $131,637
    Income Estimation: 
    $95,435 - $126,957
    Income Estimation: 
    $130,171 - $173,458
    View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

    Job openings at DHD Consulting

    DHD Consulting
    Hired Organization Address Commerce, CA Full Time
    Job Description Job Description Key Responsibilities : Lead Mobile App Launch : Oversee the execution and implementation...
    DHD Consulting
    Hired Organization Address Plainview, TX Full Time
    Key Responsibilities : Operate and monitor chemical production processes, including mixing, blending, and reacting chemi...
    DHD Consulting
    Hired Organization Address Los Angeles, CA Full Time
    Job Description Job Description Job Description] Accounting & Finance Job Title : Accounting & Finance Generalist Report...
    DHD Consulting
    Hired Organization Address WA Full Time
    Hours : Mon-Thur 8am-6pm, / Fri 8am-12pm Responsibilities Establishes internal controls and guidelines for accounting tr...

    Not the job you're looking for? Here are some other Technical Support Specialist II jobs in the Los Angeles, CA area that may be a better fit.

    Technical Support Specialist II

    Gracelight Community Health, Los Angeles, CA

    Digital Marketing Specialist II

    This is an IT support group, Los Angeles, CA

    AI Assistant is available now!

    Feel free to start your new journey!