Central Operations TL-Title

D.R. Horton, Inc., the largest homebuilder in the U.S., was founded in 1978 and is a publicly traded company on the New York Stock Exchange. It is engaged in the construction and sale of high quality homes designed principally for the entry-level and first time move-up markets. The Company also provides mortgage financing and title services for homebuyers through its mortgage and title subsidiaries. Please visit our website at www.drhorton.com for more information.

D.R. Horton, Inc. is currently looking for a Central Operations Team Lead-Title. The right candidate will Assist the Central Operations Manager to effectively lead their team of direct reports to provide excellent customer service, ensure proper company culture and achieve company objectives.

Essential Duties and Responsibilities include the following. Other duties may be assigned.

• Assist in training and onboarding new teammates.
• Ensure each teammate provides excellent customer service
• Monitor pipeline including but not limited to monitoring turn times and managing files escalations and rush files
• Be involved in the growth and development of teammates on team through teammate development and succession planning
• Monitor teammate performance to ensure quality and compliance with relevant procedures
• Continually evaluate processes to drive efficiencies
• Assist with questions and/or issues directed to the team from all customers
• Assist with file production as needed
• Conducts all business in a professional and ethical manner to serve customers and increase the goodwill and profit of the company
• Ability to travel overnight

• Supervises 2 or more employees

Education and/or Experience

• Bachelor’s degree or equivalent
• Five years of escrow/title agency experience
• Must have a vehicle and valid driver’s license
• Ability to apply common sense understanding to carry out instructions furnished in written oral form or via DRH applications
• Proficiency with MS Office and email
• Ability to sit for majority of 8-hour workday; use hands and fingers to handle or feel; reach with hands and arms; talk and hear. Specific vision abilities required by this job include close vision and peripheral vision
• The noise level is generally moderate

Preferred Qualifications

• Strong communication skills
• Ability to multi-task and attention to detail

Come join a winning team with a Fortune 500 company! We are growing fast and are looking for enthusiastic attitudes and team players to join our success. We offer an excellent benefits package including:

• Medical, Vision and Dental
• 401(K)
• Employee Stock Purchase Plan
• Flex Spending Accounts
• Life Insurance
• Vacation, Sick, Personal Time and Company Holidays

Build YOUR future with D.R. Horton, America’s Builder. #WeBuildPeople2

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