Demo

HR Business Partner

DHL eCommerce
Massachusetts, MA Full Time
POSTED ON 4/12/2025
AVAILABLE BEFORE 6/11/2025

SUMMARY:
Partner with operational leaders, to deliver business results and actively foster a positive and employee friendly environment.  Drive the implementation of various HR programs at the DC level including: employee communications, staffing, benefits, training, employee relations, performance management and safety.   Ensure consistent application and documentation of policies and procedures.  

ESSENTIAL DUTIES & RESPONSIBILITIES:

  • Recruitment 
     
    • Recruit, interview, and facilitate the hiring of qualified job applicants for open positions; 
    • Conducts recruiting efforts including onsite hiring events, job fairs, agency engagement, and candidate communications.
    • Monitor agency performance to ensure the fulfillment of temporary daily open positions
    • Conduct new hire orientation and submits new hire paperwork to corporate, and coordinate system activations
    • Administer exit process and complete termination paperwork and system deactivations

 

  • Employee Relations
     
    • Administer company policies and follow up on compliance.
    • Assists in employee relations investigations
    • Escalate employee relations matters to HR Directors and HR Corporate as necessary.
    • Conduct all HR internal audits 
    • Organize and maintain employee, I-9, and other file systems.
    • Maintain various HR monthly reports

 

  • Compensation, Benefits, and Recognition
     
    • Manage performance review and merit process for hourly employees.
    • Supports implementation of DC pay structure changes.
    • Work with Ops and payroll to reconcile pay errors and time clock issues.
    • Oversee and conducts monthly reward and recognition programs.
    • Coordinate employee benefits including enrollments, terminations and changes 

 

  • Employee Engagement
     
    • Facilitates open, two-way, timely communication and collaboration, supporting understanding between all levels of employees.
    • Coordinate the company Employee Opinion survey program and performance improvement programs. 
    • Maintain a high level of visibility and approachability for all employees

 

  • Safety
     
    • Monitor compliance of various HR-related issues (OSHA, Federal Postings, etc.); maintains OSHA log
    • Prepare and submit safety and accident reports to Regional HR Director and Director of Risk and
    • Safety following safety reporting procedures.
    • Oversee ID badge process and ensure employees wear ID badges.

Management reserves the right to add or modify duties and/or responsibilities as needed.

EDUCATION AND EXPERIENCE:

  • Bachelor’s degree in HR or related field preferred. HR certification preferred.
  • 2 to 4 years of progressive HR related experience required to include recruitment, employee relations, performance management, time keeping, and and/ or safety.

SKILLS & QUALIFICATIONS:

  • Able to work several hours at night/early morning at least once per week.
  • Demonstrated effective communication skills across multiple methods and employee levels.
  • Able to self-prioritize competing responsibilities and programs.
  • High level of confidentiality.  
  • Proficient in Microsoft Outlook, Word, Excel, and PowerPoint. 

PHYSICAL DEMANDS:

  • Physical demands are consistent with a professional office setting
  • Regular sitting at work station for 25 – 75% of the work shift
  • Frequent standing and walking
  • Able to work a range of shifts based on operational need. 

As a Top Employer and leading logistics company, at DHL eCommerce , we are committed to helping you build a career you’ll love with benefits and incentives that support your personal and professional well-being:

  • Competitive Pay
  • Bonus Programs
  • Retirement Savings - 401k with company match
  • Medical, Dental, Vision, Well-being programs
  • FSA/HSA availability
  • Tuition Reimbursement
  • Paid Time Off including vacation and sick time
  • Company Paid Holidays and Floating Holidays
  • Paid Parental Leave
  • Employee Discount Program
  • Employee Assistance & Work Life Program
  • Short Term and Long-Term Disability
  • Life Insurance

Pay Rate: $81,225-$108,300 per year.

Equal Opportunity Employer – Veterans/Disability

Salary : $81,225 - $108,300

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