What are the responsibilities and job description for the Business Analyst position at DHL Express?
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DHL is looking for an engaging and passionate Business Analyst to focus on Regional Sales KPI’s. The position will be based at our Plantation, FL office. The Business Analyst will perform analytical work in support of the assigned business unit and will also lead and assist in a variety of other tasks, including but not limited to data analysis and research, project management, and other duties as required. This position will report to the AM Sales Processes & Tools Manager.
Key Responsibilities:
- Prepares and analyzes data and coordinates the reporting function to accurately identify data integrity issues and recommend possible system or process enhancements
- Develops and implements tools and processes to support assigned DHL business units
- Analyzes statistical data and prepares analysis to support the various needs of assigned DHL business units; compiles and summarizes data to present to management as necessary
- Develops standard and ad-hoc reports to identify data integrity failures; performs thorough analysis to identify root causes for failure and makes recommendations for solutions
- Researches, documents and reports on various market changes affecting the assigned business unit
- Produces reports for management that draw data from various sources to aid in tracking business unit efficiency
- Takes part in various departmental projects and processes
- May review raw event data from an operation to identify points of failure or improvement opportunities
