Project Coordinator (P2)

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DHL Express is committed to maintaining an environment that empowers every team member to make the greatest possible impact on our business. Our culture is about personal commitment – to our business, to each other and to our global communities. DHL is dedicated to being a great place to work. In addition to competitive compensation packages, our employees enjoy a range of programs, services and benefits that bring the best to their personal lives.

Start YOUR career with DHL today…

We have an immediate career opportunity for aProject Coordinator.TheProject Coordinatorwill provide effective and efficient administrative support on Customer Service matters to the Customer Service Management, including maintenance of team documentation, plans and reports, directing and coordinating project work (assigning tasks, controlling schedule); ensuring deadlines are complied for submission of Customer Service reports and other documentation, coordinates motivational/employee engagement activities for both Tempe and Costa Rica sites.

Key Responsibilities:

• Provide executive admin support to the VP of Customer Service
• Organize meetings or conferences when held locally, acting as administrative assistant and liaison-in-charge
• Assist the Head of Customer Service in the preparation of notes/materials for meetings ie. prepare slides for presentations ensuring relevant management information is captured
• Manage Head of Customer Service’s office in their absence, ensure all matters requiring attention are redirected with discretion and attended to meticulously
• Create, organize and maintain the Customer Service US SMT iShare, and photo files on shared drive and The Source
• Organize and maintain meeting minutes of monthly Customer Service Meetings and/or co-ordinate key or large scale Customer Service or company events including conferences, visitor lunches and employee engagement activities
• Assist with procurement, order creation, expense tracking. Establishing reporting and control procedure while providing timely and accurate information to the Head of Customer Service and Finance Manager
• Liaise and assist with travel arrangements and accommodation needs for participants, provide contact information of designated hotels to executive assistants making bookings, while helping them oversee any other logistics arrangements
• Any other Customer Service-related duties and tasks assigned by the Head of Customer Service
  
  
  

Skills & Qualifications:

• 3-4 years experience in an administrative/support role
• Bachelor's Degree or equivalent work experience
• Typing skills (excellent)
• Time management and organization skills (excellent)
• Customer contact skills (preferable)
• Software skills (Word, Excel, PowerPoint, etc.) (excellent)
• Communication skills, spoken and written (excellent)
  
  
  

Employee Benefits & Incentives

DHL Express benefits and incentive offerings are designed to reflect a substantial experience for both employees and their dependents during their career and life journey. The specifics will vary, but wherever you join and in whatever role, you'll find our benefits and rewards are among the best in the industry They include:

• Competitive Pay
• Bonus/Incentive Programs
• Retirement Savings – 401K with company match
• Medical, Dental, Vision, well-being programs
• Tuition Reimbursement
• Generous Paid Time Off – Starting at 4 Weeks (PT/FT)
• Paid Leave
• Employee Discount Program
• Employee Assistance & Work Life Program
• Outstanding training opportunities
  
  
  

DHL is committed to working with and providing reasonable accommodations to persons with disabilities. The job application process includes this application and possibly one or more interviews. If you believe that you might need a reasonable accommodation for any part of the application process, please send an e-mail to ada@dhl.com, and include your contact information and the requested accommodation. Only messages related to requests for these types of reasonable accommodations will be returned.

We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other legally protected characteristic, The EEO is the Law and supplement are available here: Know Your Rights: Workplace Discrimination is Illegal (dol.gov)