What are the responsibilities and job description for the Receptionist/Administrative Assistant position at DHM Agency?
Welcome to our job board, where innovation meets opportunity. At the DHM Agency, we are on a mission to rebuild healthcare delivery, creating a system built for the future. We are looking for passionate and talented individuals who share our vision of transforming every aspect of healthcare. If you are driven by a desire to make a meaningful impact and thrive in a dynamic, forward-thinking environment, you've come to the right place.
Position Summary:
The Receptionist/Office Coordinator is the face of our agency, responsible for providing exceptional customer service to clients, visitors, and staff. This entry-level position ensures smooth daily office operations by managing administrative tasks, coordinating office resources, and maintaining a welcoming environment aligned with our agency's values of humanity, growth-oriented, innovation, and high-quality service.
Personality Characteristics
- Highly organized
- Strong multitasker
- Excellent communicator
- Detail-oriented
- Proactive problem-solver
Key Responsibilities:
Key Responsibilities:
Front Desk Operations
- Serve as the first point of contact for visitors, clients, and staff, ensuring a professional and friendly reception experience.
- Answer and direct incoming phone calls, emails, and inquiries promptly and accurately.
- Maintain a clean and organized reception area.
Administrative Support
- Manage and distribute incoming and outgoing mail and deliveries.
- Assist in scheduling meetings, appointments, and conference room bookings.
- Maintain office supplies by tracking inventory and placing orders as needed.
- Support the team with data entry, filing, and other clerical tasks.
Coordination & Communication
- Act as a liaison between office staff, vendors, and clients, ensuring timely communication and follow-up.
- Assist in onboarding new employees by coordinating office setup and providing orientation materials.
- Handle general inquiries about agency services, directing complex questions to appropriate team members.
Agency Alignment
- Uphold and promote the agency's mission to deliver exceptional care and create a positive impact within the community.
- Foster a culture of inclusivity and teamwork in all interactions.
Qualifications:
- High school diploma or equivalent; associate degree preferred.
- Strong communication and interpersonal skills.
- Proficient in Microsoft Office Suite and comfortable learning new technologies.
- Excellent organizational and multitasking abilities.
- Ability to maintain confidentiality and handle sensitive information with professionalism.
Work Environment:
This is an onsite, full-time position based at our agency's headquarters. The role requires frequent interaction with staff, clients, and external visitors, making adaptability and a positive attitude essential.
Join us at DHM Agency and be a part of a pioneering team dedicated to reshaping the future of healthcare. Explore our current openings and find your place in an organization committed to excellence, innovation, and making a difference in the lives of others. Your journey to a fulfilling and impactful career starts here. Apply today and help us create a healthcare system that truly serves everyone.