Director of Liver Transplant Center

DHR Health - US:TX:Edinburg - Days

Summary:

FLSA STATUS: Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

Successfully motivates, educates, mentors, and leads transplant staff while working in collaboration with the Transplant leadership team at DHR Health: Administrator, Directors, and Managers. Exhibits excellent skills as it relates to leadership, emotional intelligence, communication, business development, transplant, quality assurance and performance improvement (QAPI), finance, and people. Has a specialized area of expertise within the field of organ donation and transplantation and strategically leads programmatic activities and day-to-day operations in this domain. Maintains responsibility for the direction, growth, efficiency, and success of clinical, quality, compliance, financial, programmatic, and personnel activities for the kidney transplant program in harmony with the Transplant Administrator including establishing, meeting, and continuously monitoring the goals and objectives in alignment with those of DHR Health. Maintains a matrixed relationship with the Department of Nursing, with the expectation of participation in nursing leadership committees, meetings, and activities.

POSITION EDUCATION/ QUALIFICATIONS:

• Baccalaureate degree in nursing from an accredited school of nursing required

• Current Registered Nurse licensure in the State of Texas or Compact state required

• Current Basic Life Support (BLS) or Advanced Cardiovascular Life Support (ACLS) Healthcare Professional certification required. Must maintain BLS or ACLS certification

• CCTC certification preferred
  

JOB KNOWLEDGE/EXPERIENCE:

• Minimum of four (4) years’ nursing experience required

• Minimum of two (2) years’ transplant experience required

• Knowledge of transplant, leadership, community and regional resources

• Ability to establish cooperative working relationships with diverse groups and individuals required

• Understanding of the consultative process

• Ability to facilitate quality improvement and standards of care

• Ability to mentor, lead, and develop team members for improved functioning and effectiveness

• Attention to detail and effective communication and documentation with numerous physicians, organ procurement agencies, insurers, regulatory agencies, Operating Room, Intensive Care Unit (ICU) and Emergency Department (ED) staff, the patient and the patients’ family are required.

Responsibilities:

POSITION RESPONSIBILITIES:

• Demonstrates effective communication, strategic business development, conflict resolution, team building, and leadership skills. Articulates to leadership team progress toward meeting annual goals and objectives, to include performance related to finance, clinical activity, quality, safety, marketing, and human resources. Creates bi-directional systems that effectively communicate information and data, utilizing multiple methods

• Creates a healthy work environment to promote staff and patient satisfaction, improve retention, deliver high quality clinical outcomes, promote health equity, foster professional growth, and support regulatory compliance through leading quality assurance activities and implementing and educating others about transplant regulatory requirements (i.e. OPTN, CMS, TJC, etc.) and best practices

• Supports Transplant Administrator in programmatic initiatives, direction, and goals. Actively seeks opportunities to improve financial and clinical outcomes, while engaging leadership, staff and physicians in the process; assists in establishing annual financial goals, and actively uses benchmarking to high performing systems in similar area of expertise to set annual targets. Monitors, utilizes, and analyzes financial data for decisions regarding FTE’s, staffing and operational budget

• Engages staff and other stakeholders in continuous improvement of systems, business development, marketing, and processes in tandem with Transplant Administrator, and Transplant Quality and Compliance Manager; develops change strategies for successful implementation, manages resources for staff participation in improvement work activities. Serves as mentor, preceptor, and coach to teach and guide others. Acts as a leader, educator, internal/external liaison and resource to internal and external customers regarding transplant patient care, regulatory requirements related to organ allocation, and transplantation

• Remains current of new trends and best practices and incorporates into Transplant practices and programs. Leads teaching and outreach activities, both internally and externally, for referring physicians, dialysis centers, advanced practice providers, nurses, support staff, allied health professionals, and students in those disciplines. Assumes responsibility for the professional development of self and others. Demonstrates spirit of inquiry and consistently seeks new knowledge through professional organizations, journal articles, and other professional endeavors

• Manages a caseload of patients with end-stage organ disease and/or living donors in various stages of the transplant process (awaiting transplantation, living donor patients, inpatients, and post-transplant) and in varying levels of complexity. Participates in the multidisciplinary patient care team, collaborating with medical physicians, surgeons, advanced practice providers, social workers, pharmacists, financial advisors, nursing personnel and other health disciplines to coordinate the entire transplant process. Ensures that the quality of the nursing care provided demonstrates compassion and a strong awareness of resource optimization and best practices. Provides education to transplant recipients and their families so as to clarify the demands of transplant life including pre-transplant, post-transplant, and living donation. Evaluates the effectiveness of planned strategies in relation to the patient's attainment of expected outcomes. Conducts post-discharge planning and education for patients recently transplanted; provides continuity of care between inpatient admissions and outpatient visits

• The intent of this job description is to provide a representative and level of the types of duties and responsibilities that will be required of positions given this title and shall not be construed as a declaration of the total of the specific duties and responsibilities of any particular position. Employees may be directed to perform job-related tasks other than those specifically presented in this description.

• Performs on-call, transplant coordinator, and other duties as assigned

Other information:

LINES OF REPSONSIBILITES:

(Chain-of-command)

1. Administrator 2. Chief Nursing Officer

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes: HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.