Program Coordinator- DHR Employee Education- FT - Days

DHR Health - US:TX:Edinburg - Days

Summary:

POSITION SUMMARY:

The Program Coordinator, Research Education & Training assists the Program Manager, Research Education and Training in evaluating, analyzing, planning, implementing, tracking and managing special projects of varying length, purpose and complexity. The Program Coordinator, Research Education & Training must have the ability/background to design curriculum, pedagogy, evaluation, and educational research. The Program Coordinator, Research Education & Training will support the creation and implementation of education, evaluation of the approaches to teaching and learning and revision of curriculum to accommodate needs based upon evaluations and feedback. The Program Coordinator, Research Education & Training conducts these assignments in a manner that allows the program to meet performance goals and objectives in an efficient and timely manner by performing the following essential duties and responsibilities.

The Program Coordinator, Research Education & Training will work collaboratively with the Program Manager, Research Education & Training and with the staff and leadership at Region One ESC, GEARUP College Ready, GEARUP College Now, PA TII, Superintendents of various Independent School Districts, and Principals of various schools in the region to develop and implement robust programs for enhancing attendees' interest in research, public health, and career development. The Program Coordinator, Research Education & Training will also assist the Program Manager, Research Education & Training for developing and implementing the Junior Clinical Research Internship program.

POSITION EDUCATION/ QUALIFICATIONS :

• Bachelor's Degree in Communications, Education, Business, and/or Psychology or any other related field; an equivalent of the same in working experience is also acceptable.

• Ability to read, analyze and interpret complex documents.

• Ability to respond effectively to sensitive inquiries or complaints.

• Ability to draft plans using original or innovative techniques or style.

• Ability to communicate effectively verbally as well as through written & electronic communication.

• Ability to make effective and persuasive speeches and presentations on complex topics to top management, public groups, and/or staff.

• Ability to perform complex tasks and to prioritize multiple projects.

• Ability to investigate and analyze information and to draw conclusions.

• Ability to gather data, compile information, and prepare reports.

• Strong interpersonal and communication skills and the ability to work effectively with a wide range of constituencies in a diverse community

• Ability to attain performance levels and meet goals and objectives in a work environment characterized by constant change and demanding workloads.

• Ability to work as a team member or individually with internal and external stakeholders to achieve goals and objectives. Ability to develop, plan, and implement short and long-range goals.

• Ability to foster a cooperative work environment.

• Two (2) years of experience related to the duties and responsibilities specified, or an equivalent combination of education and experience.

• Demonstrated proficiency Internet research

• Microsoft Outlook, Word, Power Point and Excel required. VISIO and Access proficiency are a plus.

• Knowledge of project management principles and practices and workforce development experience is desired.

Responsibilities:

JOB KNOWLEDGE/EXPERIENCE :

• Requires reasoning ability, good independent judgment and a high degree of competency.

• Requires good communication and organizational skills, and the ability to work with frequent interruptions.

• Critical thinking and problem-solving skills are a must.

• Must be proficient in Microsoft Word, Power Point and Excel.
  

• Promotes the program's mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.

• Seeks input on each special project from all appropriate individuals and entities, including other Senior Leadership staff, the organization's mandatory partners, community-based organizations, the public, training vendors, etc.

• Assists in coordinating projects within the department and administrative support staff, and external entities as assigned to make the best use of company resources.

• May assist in the development of strategic and technical plans and budgets required to complete assigned projects.

• Develops mechanisms to track the implementation of each special project and distributes appropriate project management reports outlining the implementation, status updates and resulting outcomes.

• Keeps the Program Manager, Research Education and Training apprised of the progress and roadblocks encountered on each project.

• May assist in evaluating the planning for and implementation of the special projects.

• Follows up on issues and concerns addressed to the Program Manager, Research Education and Training to ensure that program carries out its responsibilities within prescribed time frames, funding parameters and organizational priorities.

• May gather, research, analyze, and/or study information affecting the program and/or its service delivery, contractors.

• Identifies events and trends in customer satisfaction metrics for both internal and external indicators and their impact on operations, with emphasis on impact to collaborators.

• Represents DHR Health Institute for Research & Development as assigned to gather information and participate in relevant project management discussions.

• Assists the Program Manager, Research Education and Training in developing policies, objectives, and the program's long-range strategic plan in accordance with the goals and vision created our collaborators.

• Other duties as assigned.

Other information:

LINES OF REPSONSIBILITES :

(Chain-of-command)

1. Program Coordinator, Research Education & Training 2. Program Manager, Research Education and Training 3. Vice President, Research Operations 4. President & CEO

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC :

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA) :

A. Essential Duties : Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions : The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes : HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.