SW Resource Management Specialist - FT Days - Res Mgmt

DHR Health - US:TX:Edinburg - Days

Summary:

FLSA STATUS: Exempt Non-Exempt

MISSION STATEMENT:

Our Mission is to improve the well-being of those we serve with a commitment to excellence: every patient, every encounter, every time.

VISION:

Our Vision is to create a world-class health system to advance medicine and increase access for the communities we serve by empowering caregivers to heal through compassion, knowledge, innovation, integrated care and excellence.

POSITION SUMMARY:

The Resource Management Specialist coordinates, supervises and is accountable for the education to a certification pathway of clinical staff as well as projects and initiatives that can help the department’s financial and clinical goals. The Specialist develops programs for their staff in required activities which facilitate and support quality, cost efficient outcomes and minimize fragmentation of health care delivery. The Specialist will also function alongside the Supervisor as a coach and mentor to the staff, leading by example. The Specialist supports staff in operating across the continuum of Resource Management (assessing, planning, implementing, coordinating, monitoring and evaluating), utilization management, utilization review, healthcare decision support, or disease management with the overall goal of activating the consumer to optimal self-management. The Resource Management Specialist collaborates and communicates with staff, consumers, and vendors with the overall goal of activating the consumer to enhance quality of care, facilitate change in consumer behavior and to promote optimal outcomes for all parties involved. Additionally, the Resource Management Specialist collaborates with internal and external customers and assists the VP of Clinical Operations with managerial activities as needed.

POSITION EDUCATION/ QUALIFICATIONS:

• Bachelor’s Degree Nursing preferred.
• Registered Nurse or Social Worker in the State of Texas required
• Computer skills required with knowledge of Microsoft Office suite.
• Good written and verbal communication skills required.
• Some evening or weekend work will be required
• Bilingual – English/Spanish.

JOB KNOWLEDGE/EXPERIENCE:

• Five (5) years’ experience, two (2) of those years in supervisory positions preferred.
• Knowledgeable in resource management principles, procedures and practices.
• Knowledgeable in crisis intervention principles and practices.
• Good personal relations skills
• Demonstrates competent computer skills, including use of assigned word processing program
• Ability to present ideas effectively, in both oral and / or written form.
• Ability to conduct detailed analytical evaluations and studies and prepare related reports and
• recommendations.
• Skill in establishing a balanced perspective on mission effectiveness and business results is critical.
• Knowledge of State, Federal, and JCAHO regulations.

Responsibilities:

POSITION RESPONSIBILITIES:

• Promotes the facility mission, vision and values by effectively communicating them to others. Considers mission, vision and values in developing services, standards and practices.
• Maintain professional relationships with organizations, county personnel, families and service
• providers.
• Assist in the hiring and evaluation of all Resource Managers.
• Assist in identifying training needs for the Resource Management program. Coordinate training for staff.
• Help Resource Managers develop mediation and intervention strategies and implement them to resolve conflicts.

• Other duties as assigned.

Other information:

LINES OF REPSONSIBILITIES:

(Chain-of-command)

1. VP of Clinical Operations

CUSTOMER SERVICE:

Provide excellent customer service to all DHR customers. All employees are required to attend the DHR C.A.R.E.S program which outlines the Customer Service Principals including: Commitment, Accountability, Respect, Excellence and Service.

AGE SPECIFIC:

Employees must be able to demonstrate the knowledge and skills necessary to provide care appropriate to the age of the patients served in his/her assigned unit. The individual must demonstrate knowledge of principles of growth and development over the life span and possess the ability to assess data reflective of the patient’s status and interpret the appropriate information needed to identify each patient’s requirement relative to his or her age.

AMERICANS WITH DISABILITIES ACT: (ADA):

A. Essential Duties: Indicated by bold print within performance standards, preceding individual numbered criteria.

The following table provides physical requirements that will be associated with, but not limited to, this position:

B. Working Conditions: The individual spends over 95% of his/her time in an air-conditioned environment with varying exposures to noise. There is protection from weather conditions but not necessarily from temperature changes. The position does have low exposure to malodorous, infectious body fluids from patients and some minimal exposure to noxious smells from cleansing agents.

C. Occupational Exposure: This position has minimal to no exposure to blood, body fluids, or tissues and is an OSHA Category III (although situations can be imagined or hypothesized under which anyone, anywhere, might encounter potential exposure to body fluids). Person who performs these duties are not called upon as part of their employment to perform or assist in emergency medical care or first aid or to be potentially exposed in some other way.

D. Aptitudes: HIGH 1 2 3 4 5 6 LOW

Intelligence: General learning ability: The ability to “catch on” or understand instructions and underlying principles. Ability to reason and make judgments. 3

Verbal: Ability to understand meanings of words and ideas associated with them, and to use them effectively. To comprehend language, to understand relationships between words, and to understand meanings of whole sentences and paragraphs. To present information or ideas clearly. 3

Numerical: Ability to perform arithmetic operations quickly and accurately. 2

Spatial: Ability to comprehend forms in space and understands relationships of plane and solid objects. Frequently described as the ability to “visualize” objects or two or three dimensions, or to think visually of geometric forms. 2

Form Perception: Ability to perceive pertinent details and objects or in pictorial or graphic material to make visual comparisons and discriminations and see slight differences in shapes and shadings of figures and widths and lengths of lines. 3

Clerical Perception: Ability to receive pertinent details and verbal or tabular material. To observe differences in copy, to proofread words and numbers, and to avoid perceptual errors in arithmetic computation. 2

Motor Coordination: Ability to coordinate eyes and hands to fingers rapidly and accurately in making precise movements with speed. Ability to make a movement response accurately and quickly. 3

Finger Dexterity: Ability to move hands easily and skillfully. To work with fingers in placing and turning motions. 3

Manual Dexterity: Ability to move hands easily and skillfully. To work with hands in placing and turning motions. 3

Eye-Hand-Foot Coordination: Ability to move the hand and foot coordinately with each other in accordance with visual stimuli. 3

Color Discrimination: Ability to perceive and respond to similarities or differences in colors, shapes, or other values of the same or different color. To identify a particular color, or to recognize harmonious or contrasting color combinations, or to match color adequately. 3

I have read and reviewed my job description with my supervisor or designee and I understand the job I am expected to perform.

If applicable ____________ certification will be completed within _________ time frame of hire/transfer date.

Employee Signature: ________________________________ Date: ____________________

Transfer/Hire Date Effective: ________________________.