What are the responsibilities and job description for the Hotel General Manager position at Dhruv Management?
General Manager – Crowne Plaza
Location: Nashville, TN
Brand: IHG Brand
Job Type: Full-Time
About the Role
We are seeking a hands-on, driven, and service-oriented General Manager to lead the ongoing operations of our brand-new IHG Branded Property. This is an exciting opportunity to establish a strong culture, build a high-performing team, and deliver a superior extended-stay experience.
Key Responsibilities
- Oversee all aspects of hotel operations, ensuring outstanding guest satisfaction, operational efficiency, and financial success.
- Recruit, train, and lead a guest-focused, high-energy team.
- Implement and uphold IHG brand standards while delivering personalized service.
- Manage budgets, forecasting, revenue strategies, and cost controls to maximize profitability.
- Develop strong relationships with guests, team members, ownership, and corporate leadership.
- Ensure compliance with all brand policies, local laws, and safety regulations.
- Drive sales, marketing, and community outreach efforts to position the hotel as the premium full service hotel in the market.
Qualifications & Experience
- Proven experience as a General Manager in a full service hotel.
- IHG experience is a significant advantage, but not required for the right candidate.
- Strong leadership and problem-solving skills with a focus on guest service and team development.
- Financial acumen, including experience with budgeting, forecasting, and P&L management.
Why Join Us?
- Lead an IHG Branded Property from the ground up.
- Competitive salary, performance-based bonuses, and IHG brand discounts.
- Supportive ownership group and opportunities for career growth.
- A chance to build a guest-centric culture and make a lasting impact.
Apply today by submitting your resume and cover letter below.
Job Type: Full-time
Benefits:
- Employee discount
- Paid time off
- Professional development assistance
- Referral program
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- On call
Experience:
- Hotel management: 3 years (Required)
- Hospitality: 5 years (Required)
Work Location: In person
