What are the responsibilities and job description for the Di Bruno - Coffee Bar Specialist position at Di Bruno Bros?
Job Description
Job Title: Coffee Bar Specialist
Department: Operations
Reports To: Store Manager
For over 80 years Di Bruno Bros. has offered nothing but the highest quality products, made with integrity and infused with the story of the people who made them. It’s a story of discovery, of two brothers, aunts and uncles, of Culinary Pioneers and Philadelphians. And it is that dinner table mentality that has enabled Di Bruno Bros. to not only endure for so long, but also to grow and prosper both locally and nationally. And we’re just getting started. Now, we're thrilled to be hiring a Coffee Bar Specialist is to assist with the operations and financial results of the Coffee Bar departments. This individual will assist to train and manage department personnel and supervise/coordinate related retail activities. As a primary contact for Di Bruno Bros.’ customers, this position is responsible for ensuring that we exceed customer expectations, develop our Associates and meet Company objectives.
Job Duties
- Provide superior customer service as defined by Di Bruno Bros. within the scope of Company policy
- Assist with the overall direction, coordination, evaluation and financial results of the department
- Assist to manage staff in a manner consistent with Di Bruno Bros.’ Servant Leadership Philosophy
- Assist to establish performance goals, allocate resources and assess policies for department Associates
- Assist to conduct employment interviews, performance appraisals and administer rewards and discipline as necessary
- Assist to coach and motivate Associates to foster ongoing development and help them reach their potential
- Ensure compliance of Associates with established policies, procedures and practices
- Assist to monitor department budget and payroll including COG, labor and expenses, taking action when necessary to meet all sales and profitability goals
- Oversee quality standards; assist in conducting continuous inspections and testing of all products to ensure that Company standards are met
- Assist to ensure that all federal, state, local and Company regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are met
- Maintain an awareness of all product information, merchandise promotions, test merchandise and advertisements
- Maintain the highest level of standards in product display and preparation
- Sell and serve Coffee Bar foods
- Initiate suggestive selling and sampling of products
- Assist in processing and replenishing merchandise
- Participate in receiving and monitoring floor stock
- Adhere to all Company policies, procedures and practices
- Communicate any customer special requests to management
- Communicates with coworkers and management to solve problems and improve quality and service
Qualifications
- 1 years of equivalent experience and training
- Strong leadership and interpersonal skills
- Ability to think critically
- Retail experience strongly preferred
- Knowledge of produce and nonperishables products preferred
- Ability to move or handle merchandise throughout the store
- Ability to work varied hours/days as dictated by business
OUR CORE VALUES
We attribute much of our success to our Core Values — both as a company and as individuals. Di Bruno Bros. is committed to hiring individuals who demonstrate our four Core Values - In Stock, In Spirit, In Service, & Inspire! Owners and associates alike are committed to culinary pioneering, exceeding expectations, serving others before themselves, thinking like an owner, and ensuring that Di Bruno Bros. continues to be a meaningful company.
