What are the responsibilities and job description for the Store Manager position at Di Bruno Bros.?
Job Description
Job Duties
Since 1939, Di Bruno Bros. has been recognized as the region's finest specialty food retailer. We offer the highest quality, most innovative specialty foods and fresh products in the market, served with exceptional customer care. Our motto, "Celebrating Great Food, Great Service and Great People," is demonstrated every day at each of our retail locations, commissary kitchen & warehouse!
Since 1939, Di Bruno Bros. has been recognized as the region's finest specialty food retailer. We offer the highest quality, most innovative specialty foods and fresh products in the market, served with exceptional customer care. Our motto, "Celebrating Great Food, Great Service and Great People," is demonstrated every day at each of our retail locations, commissary kitchen & warehouse!
Job Duties
- Maintain responsibility for the operation and financial results of the assigned Di Bruno Bros. store, reporting to the Store Team Lead
- Supervise all store Associates engaged in sales work, taking of inventories, reconciling cash with sales receipts, keeping operations records and preparing daily record of transactions
- Follow through on customer questions and requests, resolving issues as needed.
- Function as Manager on Duty in the absence of Team Lead
- Monitor store budget and payroll including sales, COG, labor and expenses
- Take corrective action as necessary to meet sales and profitability objections
- Ensure compliance of Associates with established retail policies and procedures, security, sales and record-keeping procedures and practices
- Review associate schedules to ensure high efficiency, labor within budget and an excellent customer experience
- Schedule and oversee proper equipment operation and maintenance
- Ensure that all federal, state, local and Company regulations and standards for product freshness, safety, refrigeration, sanitation and weights and measures are met
- Coordinate sales promotion activities and prepare merchandise displays
- Follow plan for merchandising and display of products
- Maintains awareness of customer flows/needs and directs Team Members as necessary to satisfy customers; responds promptly to customer needs and questions
- Selects, trains, develops, mentors, motivates, and counsels Team Members in a manner that sustains a high-performance team and minimizes turnover
- Follows and complies with health and sanitation, and safe work practices, ensuring maintenance of a clean and sanitary working and shopping environment
- Identify strengths and opportunities, developing realistic solutions to operational problems and communicate with Senior Leadership team
- Perform inspections of store conditions, taking corrective action when necessary
- Perform various office and accounting functions
- Additional duties and projects as assigned
- Set and achieve high standards for retail execution
- Consistently communicates and models Di Bruno Bros. core values and vision.
- Fosters and encourages a positive environment of teamwork, mutual respect, and exceptional morale.
- Bachelor’s degree and/or minimum 5 years of management experience in retail food management.
- High energy, enthusiasm, passion for food and serving others.
- Strong management and communication skills and willingness to lead the team.
- Experience managing a retail unit & interviewing, selecting and training employees
- Proficiency with email, Microsoft Office, and automated reporting systems including those used for inventory, food cost, scheduling, time & attendance, gross margin and labor
- Ability to learn advanced product knowledge and maintain awareness of new products.
- Proficient mathematical skills for assessing financial performance, monitoring profitability, and managing inventory.
- Demonstrated decision-making ability, leadership skills, and ability to prioritize and delegate.
- Effective time management and organization skills.
- Desire to coach and mentor others for growth.
- Strong work ethic and ability to work in a fast-paced environment with a sense of urgency.
- Ability to move or handle product and supplies throughout the store
- Ability to develop teams, delegate effectively and to prioritize when dealing with multiple tasks.
- Ability to work varied hours/days as dictated by business
Since 1939, Di Bruno Bros. has been recognized as the region's finest specialty food retailer. We offer the highest quality, most innovative specialty foods and fresh products in the market, served with exceptional customer care. Our motto, "Celebrating Great Food, Great Service and Great People," is demonstrated every day at each of our retail locations, commissary kitchen & warehouse!
Since 1939, Di Bruno Bros. has been recognized as the region's finest specialty food retailer. We offer the highest quality, most innovative specialty foods and fresh products in the market, served with exceptional customer care. Our motto, "Celebrating Great Food, Great Service and Great People," is demonstrated every day at each of our retail locations, commissary kitchen & warehouse!