What are the responsibilities and job description for the Scheduling Coordinator position at Diamond Accelerator?
About us
Our clients are our top priority. We’re not just looking for a temporary solution to our clients needs, but a life-long solution that will help our clients achieve their rejuvenated skin goals, as well as an overall love for their skin.
Our work environment includes:
- Modern office setting
- Growth opportunities
- On-the-job training
- Flexible working hours
Responsibilities:
- Schedule and coordinate appointments for patients/clients in the med spa.
- Manage incoming calls and inquiries from patients/clients. Manage incoming messages from prospective clients in a timely manner from social media and other lead sources
- Collaborate with staff to prioritize and schedule appointments based on urgency and availability
- Ability to sell/upsell and make reccomendations to clients on our treatments
- Maintain accurate and up-to-date records of patient/client appointments, cancellations, and rescheduling requests
Skills:
- Excellent communication skills, both verbal and written
- Strong organizational skills with the ability to multitask and prioritize effectively
- Proficient in using phone and scheduling software
- Attention to detail to ensure accurate recording of information
- Ability to remain calm under pressure and handle situations with empathy and professionalism
- Strong sales skills (minimum 5yrs sales experience)
- Knowledge of med spa terminology and familiarity is preferred
This role requires a dedicated individual who can effectively manage appointment scheduling in a fast-paced environment. The successful candidate will have excellent communication skills, strong attention to detail, and the ability to work collaboratively with med spa staff. If you are looking for a position where you can make a difference in the lives of patients/clients, we encourage you to apply.
Please note that this position may require working weekends as part of a rotating schedule.
Job Type: Part-time
Pay: $18.05 - $18.83 per hour
Expected hours: 30 per week
Benefits:
- Flexible schedule
- Free parking
- Opportunities for advancement
- Paid time off
- Paid training
Medical Specialty:
- Dermatology
Schedule:
- Afternoon shift
- Day shift
- Morning shift
Application Question(s):
- We require new clients a week to meet quota, how would you obtain that goal? Please give details.
- What is your knowledge on Skin Care?
- If you are trained to do treatments in the future, would you be open to that?
- Since this is also a sales position, are you okay with responding to client messages on social media after hours to close the sale?
Experience:
- Sales: 3 years (Required)
Work Location: In person
Salary : $18 - $19
