What are the responsibilities and job description for the Entry Level Management Associate position at Diamond AdvanEdge?
We have proudly served the telecommunications industry for many years, working with Fortune 500 companies and expanding their reach. Our next focus is on the Houston region as we continue to grow with our clients. We have just planted our roots here and are looking forward to making a big impact.
What We Do: Our job is simple; we bridge the gap between our clients and their customers by working directly in person with each individual customer. This added personal touch allows us to establish trust, build stronger relationships, and ensure that we are meeting all of the needs of the customers. This method has been proven to create longer lasting customers and increased business for our clients.
Responsibilities of the Entry Level Management Associate role will include:
Requirements of the Entry Level Management Associate:
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What We Do: Our job is simple; we bridge the gap between our clients and their customers by working directly in person with each individual customer. This added personal touch allows us to establish trust, build stronger relationships, and ensure that we are meeting all of the needs of the customers. This method has been proven to create longer lasting customers and increased business for our clients.
Responsibilities of the Entry Level Management Associate role will include:
- Mastering all aspects of the sales process and ensuring that all steps are completed when working with customers directly in person
- Keeping a detailed record of all customer interactions and their outcome
- Becoming an expert in client product knowledge and answering all customer questions
- Working with other Management Associates to help improve the overall performance of the team
- Maintaining professionalism when interacting with customers and keeping the mission of our clients at the forefront
Requirements of the Entry Level Management Associate:
- A High School Diploma or equivalent is preferred but not required
- Bachelor’s Degree is a plus!
- Eexperience working in customer service or sales environment
- Passion for working with people
- Excellent communication skills
- A drive to do more than the average person
- An entrepreneurial spirit is a plus!
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