What are the responsibilities and job description for the Director of Customer Service position at Diamond Appliance Group?
Diamond Appliance Group is growing, and we’re looking for a Customer Service Representative to join our team! If you thrive in a fast-paced environment, love helping customers, and want to be part of a dynamic company in the appliance industry, this is the role for you.
🔹 Location: Eatontown NJ
🔹 Role: Full-time, Customer Service Representative
🔹 Responsibilities:
✅ Assist customers with inquiries, orders, and troubleshooting
✅ Provide top-tier service to homeowners, developers, and trade professionals
✅ Process orders, coordinate logistics, and resolve any issues efficiently
✅ Work closely with our sales and logistics teams to ensure seamless deliveries
🔹 What We’re Looking For:
✔️ Strong communication and problem-solving skills
✔️ Experience in customer service (appliance or home improvement industry is a plus!)
✔️ Ability to multitask and stay organized
✔️ A team player with a proactive mindset
Why Join Diamond Appliance Group?
✨ Fast-growing national appliance distributor
✨ Supportive and entrepreneurial team environment
✨ Opportunities for growth and career development
📩 Interested or know someone who would be a great fit?