What are the responsibilities and job description for the Operations Assistant Manager position at Diamond Assets?
Key Responsibilities
- Prepare and complete device evaluation reports for customers.
- Address and resolve client issues and challenges in alignment with company values, mission, and financial goals.
- Coverage Area: Coordinate client projects and services for mail-ins, ensuring a seamless experience through Client Communication, Creating pick lists for the warehouse team, Label creation and necessary documentation.
- Collaborate with the Business Development team on confirmed mail-ins.
- Track mail-ins and ensure accurate reporting of incoming products to the Operations team.