What are the responsibilities and job description for the Operations Coordinator position at Diamond Assets?
Our Team
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Diamond Assets is a dynamic and growing company, committed to creating a culture of innovation and collaboration. As a Project Assistant, you will join a team of experienced professionals who share a passion for providing exceptional customer service and delivering high-quality solutions.
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Responsibilities:
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Prepare and complete device evaluation reports for customers.
"> ">Address and resolve client issues and challenges in alignment with company values, mission, and financial goals.
"> ">Coordinate client projects and services for mail-ins, ensuring a seamless experience. Responsibilities include:
"> ">Client communication
"> ">Creating pick lists for the warehouse team
"> ">Label creation and necessary documentation
"> ">Collaborate with the Business Development team on confirmed mail-ins.
"> ">Track mail-ins and ensure accurate reporting of incoming products to the Operations team.
"> ">Update and manage ERP and CRM systems in alignment with project management activities.
"> ">Assist in coordinating rentals, flights, hotels, and labor for national and local pick-ups, prioritizing efficiency and cost reduction.
"> ">Maintain effective communication with shipping & receiving personnel.
"> ">Support the Client Support Manager in developing and implementing new processes and procedures.
"> ">Perform other duties as assigned.
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