What are the responsibilities and job description for the Dental Receptionist position at Diamond Braces?
Dental Receptionist
Love making people smile? Join Diamond Braces as a Treatment Coordinator Dental Receptionist and receive Full Time Benefits, Dental, Orthodontic, Medical, Vision, 401K Match, Paid Time Off, Growth Opportunities. Full Time Hours!
Why Diamond Braces?
At Diamond Braces, your career growth is our priority. We provide continuous opportunities to learn, advance, and take on new challenges. As part of our team, you’ll have a clear path to success, with the support and resources you need to reach your professional goals while making a meaningful impact on our clients’ lives.
Benefits:
- Health, Dental, and Vision Benefits
- Paid Time Off (PTO)
- 401(k) with company match
- Braces coverage employees only
- Convenient office locations
- Salary ranges from 18 to 23 dollars an hour based on experiences
Essential Functions:
- Educate Clients on Healthy Smiles: Help clients understand why a healthy smile is important by clearly explaining the long-term benefits of dental care. Make the treatment process exciting and easy to grasp.
- Guide Through Treatment Choices: Support clients in making informed decisions by providing simple, clear explanations of their treatment options and the benefits they can expect.
- Answer Questions: Use strong communication skills to respond to client inquiries, whether in person, over the phone, or via email, ensuring they feel well-supported and informed.
- Manage Appointments Smoothly: Keep the schedule running efficiently by optimizing appointment times, reducing wait times, and maintaining a smooth client flow.
- Greet Clients Warmly: Welcome every client with a friendly attitude, creating a comfortable and positive environment from the moment they walk in.
- Provide Clear Information: Make sure clients have all the information and documents they need, showing transparency and commitment to their care.
- Verify Insurance Details: Confirm clients' insurance eligibility, usage, and limitations. Follow up with them on their benefits and coverage as needed.
- Support the Dental Team: Assist dentists and other team members as needed, ensuring the practice operates smoothly and efficiently.
- Maintain a Clean Workspace: Keep your work area clean and safe, helping to prevent the spread of infection and protect the well-being of clients and staff.
- Stay Flexible: Be ready to handle any additional tasks as needed, adapting to the changing needs of the practice.
Preferred Qualifications:
- Bilingual abilities are a plus.
- Experience in retail, sales, or a similar customer-focused role.
- Strong communication and interpersonal skills.
- Proficiency in computer literacy.
- Managerial experience is an advantage.
- Clear long-term career goals aligned with our company values.
Who We Are:
At Diamond Braces, we believe in improving lives through healthier smiles. Our mission is to provide orthodontic care that is affordable, accessible, and delivered with amazing customer service—the 'AAA Experience.' We’re committed to making every smile count, and we live by our “No Smile Left Behind” philosophy.
Additional Information:
- This position is full-time, and local travel between offices may be required.
- Salary is based on experience, skills, and qualifications.
- Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
- Pay 18 to 25 dollars per hour entry level based on experience in the field
If you’re ready to take the next step in your career and help our clients achieve the smile of their dreams, apply today!
