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Dental Front Desk Patient Coordinator - Minimum 2+ Years Dental Experience

Diamond Dental Service LLC
Zurich, IL Full Time
POSTED ON 1/26/2025
AVAILABLE BEFORE 3/24/2025

Experienced Dental Front Desk / Patient Coordinator with Leadership Skills Wanted to Join Growing Office! Long-Term Career Opportunity!

Our bright, modern, friendly dental practice is growing and we are seeking an experienced Dental Front Desk / Patient Coordinator with demonstrated leadership skills who is looking for a long-term career opportunity at a wonderful family-owned, non-corporate dental office where our patients and our team are always put first.

This position offers promising individuals an opportunity for a lifetime career with recognition for exceptional work. Candidates must have a minimum of 2-plus years experience at the front desk of a dental office. We seek individuals who are outgoing, friendly, energetic, and have a strong desire to work in a friendly environment where everyone works together as a team and strives to ensure all our patients have an exceptional experience during their visit.

Dental Front Desk / Patient Coordinator Job Responsibilities:

  • Greeting and welcoming patients to the practice.
  • Scheduling, rescheduling, or canceling appointments as needed.
  • Assisting patients to fill out information forms.
  • Preparing patients’ charts and daily schedules for the clinical staff.
  • Updating patient records and documenting recent treatments and procedures.
  • Verifying patient dental insurance benefits.
  • Processing dental insurance claims
  • Explaining insurance benefits to patients.
  • Presenting treatment plans to patients.
  • Processing payments and refunds.
  • Performing general office duties, such as answering telephones, photocopying, filing, and faxing.
  • Contributing to team effort by accomplishing related results as needed.

Dental Front Desk / Patient Coordinator Job Requirements:

At least 2 years of experience at the front desk of a dental office. Knowledge of dental patient management software and systems. Knowledge of Dental insurance claims processes and procedures. Knowledge of treatment planning and case presentation.

Work Hours:

This position offers approximately 35-40 hours per week. Our office is open to treat patients Monday and Tuesday 7:00 a.m. until 3:00 p.m., Wednesday and Thursday 11:00 a.m. until 7:00 p.m., and either Friday or Saturday (alternating) from 9:00 a.m. until 2:00 p.m.

Salary and Benefits:

This position offers $20-25 per hour, incentives and bonuses, based upon experience and talent.

Our office has a top-notch benefits package which includes:

  • Medical insurance;
  • Disability insurance;
  • Dental care;
  • 401(k) retirement plan with employer match;
  • Paid holidays;
  • Paid vacation;
  • Paid educational opportunities;
  • Monthly bonus and incentive program;
  • Up to 5 weeks vacation annually;
  • and more.

Office Culture:

Our office strives to provide the absolute highest-quality patient care in a warm, friendly environment. Our team members are bright, cheerful, positive people who genuinely care about their patients and their coworkers. It is common for the team to have a get-together (fun) event monthly, courtesy of the office.

Talk to Us:

If you are a friendly and energetic person who is passionate about delivering the best patient experience, if you enjoy being rewarded for doing an awesome job, if you are looking to find a long-term career with plenty of training and educational opportunities, we invite you to apply!

Application Instructions:

Please submit both a resume and cover letter describing (i) why you would be a great fit for our practice, (ii) where you see yourself in 5 years, and (iii) what your salary requirements are.

We look forward to hearing from you!

Job Type: Full-time

Pay: $20.00 - $25.00 per hour

Expected hours: 35 – 40 per week

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Employee discount
  • Health insurance
  • Paid time off
  • Retirement plan

Schedule:

  • 8 hour shift

Application Question(s):

  • What are your salary goals?
  • Where do you see yourself professionally in 5 years?
  • What Dental Practice Software Are You Familiar With?
  • Tell us about some leadership roles you have filled in your dental office experience.

Experience:

  • dental front desk: 1 year (Required)

Work Location: In person

Salary : $20 - $25

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