What are the responsibilities and job description for the Appliance Technician position at Diamond Factory Service?
Company Description
At Diamond Factory Service, we strive for higher standards because we know that’s what our customers expect and deserve. Our highly experienced and trained technicians take the time necessary to do the job right. We stand behind our work and our entire staff ensures that our customers are always the top priority.
Job Description
Duties and Responsibilities:
Accurately diagnosing and repairing appliances/equipment in the customer's home.
The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products.
The ability to give the customer an accurate estimate of the cost of repair or installation..
The ability to provide knowledgeable, courteous, and professional customer service.
The knowledge of basic electrical principles.
The ability to work variable and flexible hours, including some weekends.
Professional work experience as an appliance repair technician or an aptitude to learn the trade.
Previous in-home appliance diagnosis and repair experience a plus.
Pleasant, polite manner for dealing with co-workers as wells as customers.
Ability to work both independently and as a team member.
Qualifications
- Minimum of 2 years of experience as Appliance repair technician with the ability to diagnose and repair home appliances
- Maintain high quality of customer service and care
- Possess excellent communication skills
- A high level of electrical and mechanical diagnostic skills
- Good understanding and use of tools & test equipment,
- Excellent Customer Service Skills
- Must be able to lift up to 80lbs of weight
- Clean Driving Record
- Team player, Problem solving skills and effective communication
Additional Information
Benefit Package includes:
- Competitive Salary, Full Time Position with career advancement opportunity
- Hourly salary
- 2 weeks paid vacation
- Paid holidays
- Paid sick days
- Health insurance
- 401-K retirement plan
