What are the responsibilities and job description for the Business Intelligence Analyst position at Diamond Game?
WHY DIAMOND GAME?
When you work at Diamond Game you are part of a diverse, forward thinking, technology focused gaming organization. Diamond Game employees work alongside one another as part of an engaged team, making contributions at all levels to ensure the highest quality and standards.
As a Diamond Game employee, you are afforded growth opportunities, career mentoring and valuable work experience. Diamond Game appreciates and encourages growth within the organization, knowing it's our talent that keeps us moving forward.
Career development, a robust benefit package, work-life balance and an inclusive culture are all part of a complete and rewarding employee experience at Diamond Game.
Diamond Game designs, produces, and services electronic pull-tab games, gaming systems, and tickets for charitable gaming and lottery markets. Established in 1994, Diamond Game is proud to be a subsidiary of Pollard Banknote Limited and a sister company of Pollard Games, Inc DBA American Games and International Gamco.
Our mission is to develop and provide innovative gaming solutions to charitable gaming and lottery markets while providing players with thrilling gaming experiences. We always put customers first by providing consistent service and unique products that outperform our competitors. We foster a work environment for employees that encourages teamwork, imagination and continuous improvement. We are proud that our products positively impact many charitable communities across North America.
Our Core Values are : Collaboration; Innovation; Integrity; Growth; and Have Fun!
Position Summary
The Business Intelligence ("BI") Analyst will be responsible for researching, compiling, analyzing, and reporting on various financial and operational KPIs. The BI Analyst will regularly provide a variety of metrics to department heads so that they will be positioned to make informed, data-driven decisions regarding sales, product management, marketing, field service, and business development strategies. Responsibilities will focus primarily on the Sales and Marketing departments, but will also cross over into the Technology, Finance, and Operations departments.
Essential Duties and Responsibilities
- Compile, analyze, and report certain operational performance metrics (such as mechanical errors, unit placements, tickets dispensed, operational days / hours, etc.) to key management individuals.
- Prepare and optimize Diamond Game's existing reporting templates and procedures for weekly reports that track Diamond Game's performance in a variety of Lottery and alternative gaming markets.
- Organize and maintain a conveniently accessible database or process whereby key management individuals can passively access BI metrics.
- Collect, clean, and analyze competitive information and relevant industry data.
- Recommend and / or substantiate strategies for game mix optimizations, product enhancements, or floor movements.
- Review and recommend placement strategies to the Market Management team for new product installations.
- Compile, analyze, and report Diamond Game's financial performance to key management individuals.
- Proactively identify performance and service problems through monitoring financial and operational data.
- Work closely with the Senior Manager, Business Intelligence and Regional General Manager for ad hoc research projects.
- Consistently demonstrate the ability to practice Diamond Game's core values and apply them.
- Perform other tasks and duties as needed and / or requested by management.
Education & Experience Requirements
Knowledge and Abilities Requirements
Benefits
We thank all that apply; however only the most qualified candidates selected for an interview will be contacted. Employment is contingent upon a satisfactory response from a Background Screening (Criminal History Search and Drug Test).
Diamond Game Enterprises, a subsidiary of Pollard Banknote Limited provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To ALL Recruitment Agencies : We do not accept unsolicited agency resumes and we are not responsible for any fees related to unsolicited resumes.
Salary : $55,000 - $60,000
