Demo

Box Office Assistant

Diamond Grade Media
Chester, NY Part Time
POSTED ON 4/4/2025
AVAILABLE BEFORE 5/3/2025

ABOUT DIAMOND GRADE MEDIA ENTERTAINMENT


Diamond Grade Media Entertainment is a dynamic and growing entertainment company dedicated to delivering top-tier live events and performances!


We are seeking a reliable and customer-focused individual to join our team as Box Office Assistant at the Sugar Loaf Performing Arts Center in Sugar Loaf, NY.


WHY JOIN US


  • Be part of an exciting, fast paced live entertainment environment
  • Opportunity for career growth within Diamond Grade Media Entertainment
  • Work alongside a dedicated and passionate team in the entertainment industry


LOCATION


This role is an in-person position at the Sugar Loaf Performing Arts Center in Sugar Loaf, NY


RESPONSIBILITIES


  • Oversee in-person ticket sales during Box Office Hours (Monday-Friday from 1:00 PM - 5:00 PM), assisting customers with ticket purchases.


  • Facilitate ticket scanning and entry for all event attendees, ensuring a seamless check-in process.


  • Manage the Box Office, ensuring VIP ticketholders are properly checked in and receive all elements of their VIP package.


  • Process walk-up ticket sales and check-ins efficiently on event dates


  • Provide prompt and professional assistance to customers regarding misplaced tickets, website navigation, and general ticket inquiries.


QUALIFICATIONS & REQUIREMENTS


  • Local applicants preferred with reliable transportation to the Sugar Loaf Performing Arts Center


  • Ability to work flexible hours, including evenings and weekends as needed


  • Strong interpersonal and customer service skills, with the ability to manage high-volume interactions efficiently - Prior Box Office, Retail, or Hospitality experience is a plus!


  • Basic computer literacy, including email communication and website navigation


  • Availability to work flexible hours, including evenings and weekends, based on event schedules



If you're passionate about live entertainment and thrive in a dynamic, customer-focused environment, we'd love to hear from you!


To Apply: Please send your resume and cover letter to cameron@diamondgrademedia.com!

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