Food & Beverage Shift Supervisor

Job Description: Supervise and coordinate activities of workers in all food and beverage outlets open during assigned shift. 

Job Functions:

• Maintain daily employee work station and break schedules. 
• Ensure prompt and courteous service to customers. 
• Monitor employee compliance with established service standards. 
• Greet and communicate with guests in a friendly and courteous manner. 
• Ensure all employees are on time, in proper uniform and following correct service procedures by correcting discrepancies as they occur. 
• Resolve guest complaints in a professional and timely manner. 
• Requisition and maintain control of all inventories. 
• Monitor employee job performance to ensure the adherence to all policies and procedures; make recommendations and/or assist in the preparation of performance evaluations and counseling actions. 
• Perform related administrative and reporting duties.

Job Specifications:

• Must be at least 21 years of age.
•  Associate's degree in a related field, or one (1) year of related experience preferred.
• Must be able to stand and walk for majority of shift. 
• Must have excellent customer service and communication skills. 
• Must be able to obtain/maintain any necessary licenses and/or certifications.