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Weekend Option Medical Dispatcher

Diamond Medical Laboratories
Owings Mills, MD Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/20/2025

Diamond Medical Laboratories -

Job Duties :

  • Answer phone calls and assist callers with inquires :

Such as taking stat information, sending reports, and helping with other questions.

  • Call patients to schedule Home Call appointments.
  • Enter stats and Home calls in our system.
  • Enter stat information on Spreadsheet, disptach stat calls, and track and monitor stat progression.
  • Research daily STATS to ensure they are entered as STATS in EMR system.
  • Document dispatch and arrival times of all stats.
  • Enter Requisitions into EMR system.
  • Create new patient accounts as needed in EMR system.
  • Call in Criticals to facilities.
  • Dispatch and schedule pickups for covid / other assignments to couriers.

    • Scan Requistions and billing Information

  • Ensure that all home calls and stats have been assigned and completed in timely fashion.
  • Other duties as assigned.

    • This is a work from home , after training completion position

    Requirements : Customer service skills, computer skills, phone etiquette, one plus years medical background is a must.

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