What are the responsibilities and job description for the Email Customer Service Specialist position at Diamond Mine?
Diamond Mine is hiring an Immediate Email Customer Service Specialist!
Are you a highly skilled individual who thrives in a fast-paced and dynamic customer service environment? Do you enjoy providing delicious customer experiences through email communication?
Join Diamond Mine, a locally owned and operated business serving the Denver area for the past 20 years. As an Email Customer Service Specialist, you will be responsible for providing top-notch customer support via email, ensuring customer satisfaction with every interaction. This is a fantastic opportunity to work remotely and be part of a loving team that values flexibility and offers 401k matching and bonus pay.
Responsibilities:
- Respond to customer inquiries and provide assistance via email
- Resolve customer issues and ensure a positive customer experience
- Collaborate with the team to improve customer service processes
Requirements:
- High school degree or equivalent
- Excellent written communication skills
- Ability to work Monday to Friday in an 8-hour day shift
Locally owned and operated Diamond Mine has been servicing the Denver area for the past 20 years. Offering services range from diamond buying and jewelry repair, to collateral loans and the buying and selling of gold and jewelry there’s bound to be something we can do for you
Pay: $27 - $32 / hour
Pay:
- Bonus pay
Benefits:
- Flexible schedule
- 401(k) matching
Job Type: fulltime, parttime
Schedule:
- Monday to Friday
- 8 hour shift
- Day shift
Education: High school degree
Work location: This is a remote position
Salary : $27 - $32