Quick service General Manager

Diamond Select, Inc is working with a CULTURE DRIVEN team in the NE Ohio area: Wingstop! Very competitive salaries, FABULOUS benefits, including a 401k and profit-sharing! This team prioritizes a strong culture and family balance...let's chat, can't wait to tell you more!

Join This Dynamic Team as a Restaurant General Manager!

Are you ready to lead a vibrant team, create memorable experiences for every guest, and drive success? We're seeking a passionate and dynamic Restaurant General Manager who is eager to boost sales, build an exceptional team, and elevate the Wingstop experience. Interested? Apply today!

Successful Restaurant General Managers possess a combination of essential qualities that contribute to their effectiveness. Here are some of the key traits and skills:

Key Qualities of a Successful Restaurant General Manager

1. Leadership and Communication Skills

• Inspire and motivate the team to achieve goals and provide excellent customer service.
• Set clear expectations, listen actively, and maintain open communication with staff and customers.

2. Problem-Solving and Adaptability

• Quickly address operational issues and customer complaints with effective solutions.
• Remain flexible in a fast-paced environment and adapt to changing situations.

3. Customer Service Savvy

• Focus on ensuring every guest has a memorable experience by being responsive to their needs and preferences.

4. Proactivity and Strategic Thinking

• Plan for inventory, staffing, and marketing to avoid last-minute challenges.
• Anticipate trends and challenges to maintain operational excellence and profitability.

5. Stress Management and Multi-Tasking

• Handle the high-pressure environment effectively without compromising performance.
• Manage multiple tasks simultaneously, such as staff supervision, customer interaction, and operational oversight.

6. Positive Attitude and Integrity

• Maintain a positive attitude to set a positive tone for the team and foster a welcoming atmosphere for guests.
• Demonstrate integrity, honesty, and a sense of urgency in decision-making.

7. Team Orientation and Empathy

• Foster a supportive team environment by being empathetic and providing necessary support to staff members.

8. Operational Excellence and Attention to Detail

• Ensure smooth operations by maintaining high standards of cleanliness, organization, and food safety.
• Focus on driving sales and profitability while managing costs and inventory efficiently.

9. Innovation and Continuous Learning

• Stay innovative by embracing new ideas and technologies to improve operations and customer experience.

• This is a general description of the role; your hiring manager will provide more details as you move along in the process.