Back Office Manager

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

Do YOU have what it takes to be a Diamonds Direct RHINO??

With the Diamonds Direct Back Office Manager position, we are looking for a RHINO that will serve as the backbone of in-store daily operations, because without YOU, there is no US! Our culture is a fast-paced, family-oriented environment geared around fun and a passion for putting the customer above all else. Our ideal RHINO has a passion for the jewelry industry, as this position provides a firsthand look at what makes a luxury retailer run smoothly.

What is the Upside?

• Investment in your career development
• Encouraging environment that promotes teamwork and furthering education within the jewelry industry
• Exposure to all other departments within our organization
• A family-oriented culture unlike any other

Responsibilities may include:

• Shipping and receiving inventory
• Oversees inventory control at the store level
• Special orders
• Vendor relationship management
• Demonstrates attention to detail and has a sense of urgency
• Assists store team with merchandise questions and customer orders
• Manage a team

Requirements

• Previous customer service and/or vendor management experience
• Experience in a luxury retail jewelry environment preferred
• Good communication skills
• Proficient computer skills
• A commitment to personal excellence
• Inclusive team player with a positive attitude
• Dependable
• Well organized, detail oriented and the ability to multi-task
• **Must be able to work Saturdays**