What are the responsibilities and job description for the Front Office Receptionist position at Diamonds Direct?
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What is the Upside?
- Investment in your career development
- Empowering you to take control of YOUR own career path within Diamonds Direct
- Exposure to all other departments within our organization
- A family-oriented culture unlike any other
- Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
- Always keeping the customer first and providing a top notch, luxurious experience
- The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
- Well organized and a keen eye for detail
- Ability to multi-task
- Professional demeanor and appearance
- A natural talent for customer service
- Ability to maintain composure in high pressure, fast-paced environment
Responsibilities may include:
- Answer and direct calls of multi-line phone system
- Assist with inventory counts
- Store opening and/or closing procedures
- Type appraisals
- Prepare outgoing mail
Requirements:
- Previous customer service/front desk experience
- Experience in a luxury retail environment preferred
- Excellent oral communication skills
- Proficient computer skills
- **Must be able to work Saturdays **
