Associate Director of Residential Services

Founded in 1981, Diaspora Community Services (DCS) is a Brooklyn-based multi-service and multi-cultural 501 (c) 3 nonprofit providing comprehensive supports to low income residents, immigrants, and the chronically ill. DCS serves some 10,000 annually through three programmatic sites in New York City. Staffed by seasoned professionals in the health and social service sectors and supported by a dedicated Board of Directors as diverse as the vibrant communities we serve, DCS provides robust programming that targets the most vulnerable of our communities.

DCS’s programs address the very root causes of the challenges our clients face, empowering low income families and individuals to overcome obstacles to their well-being and self-sufficiency. DCS continues to focus on the challenges and inequities that impact communities of color, women and the youth of our communities. Using an anti-racist, gender, sexual orientation affirming lens, DCS has focused on ensuring clients have access to much needed benefits, counseling, education, housing placement and referrals to many qualified organizational partners. DCS has implemented youth programs based on youth development principles of education, empowerment and focusing on the assets of our youth instead of deficits. We are known for our expertise on HIV prevention at the community based level.

Current program services include access to quality health services, supportive housing, youth education, and the social support services critical to meeting basic needs while focusing on impacting poverty. DCS meets each client where they are in terms of individual skills, finances, health and needs; providing one-on-one transformative support to help them succeed.

Job Summary:

Associate Director of Residential Services is responsible for the overall success and operational excellence of Diaspora Community Services’ residential sites. The ADRS will focus exclusively on overseeing the management and operations of all residential sites, ensuring compliance with regulatory requirements, maintaining high standards of service delivery, and fostering a safe, supportive, and inclusive environment for residents.

Reports to: Director of Program Operations

Professional Job Duties

• Oversee the daily operations of all residential sites to ensure program effectiveness and efficiency.
• Develop and implement strategies to meet program goals and performance metrics.
• Supervise and support site managers and other residential program staff.
• Provide coaching, training, and professional development opportunities for team members.
• Ensure adherence to organizational policies, funding guidelines, and regulatory requirements.
• Implement professional development programs for residential staff to address skills gaps and ensure compliance.
• Act as the direct administrative contact for residential site operations with funder and various stakeholders.

Minimum Qualifications:

Preferred Qualification

• Master’s Degree in Psychology, Sociology, Public Administration, or a related field.
• Experience managing multiple residential sites or facilities.
• DHS experience

Required Qualification

• Bachelor's Degree in Social Work, Psychology, Sociology, Public Administration, or a related field.
• Experience managing multiple residential sites or facilities.
• DHS experience
• Min. of 3-5 years of leadership experience in residential programs or a related area.

Compensation:

Compensation is competitive and commensurate with experience. Diaspora Community Services offers a comprehensive benefits package including full health, dental and vision insurance benefits, voluntary flexible spending plan, 403b retirement plan, and eligible to accrue 10 vacation days, 3 personal days, 8 sick days and up to 12 paid holidays.

• Diaspora Community Services does not discriminate on the basis of race, ethnicity, color, religion (creed), gender, gender identity, gender expression, age, national origin (ancestry), disability, marital status, sexual orientation, or military status, in any of its activities, hiring practices or operations.

Job Type: Full-time

Pay: $90,000.00 - $100,000.00 per year

Benefits:

• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance

Schedule:

• 10 hour shift
• 12 hour shift
• 8 hour shift
• Day shift
• Evening shift
• Holidays
• Monday to Friday
• On call
• Weekends as needed

Education:

• Master's (Preferred)

Experience:

• DHS: 3 years (Required)
• Leadership: 3 years (Required)

Work Location: In person

Salary : $90,000 - $100,000