What are the responsibilities and job description for the Restaurant General Manager Designate position at DiBella's Old Fashioned Submarines, LLC?
Description
Summary: Responsible for learning how to and executing the management of the team members and shifts, and operating and maintaining the store to maximize profitability and customer satisfaction.
Duties and Responsibilities:
- Partners with the Area District Manager to learn the policies and procedures to efficiently manage a DiBella’s restaurant.
- Manages the day-to-day operations of the restaurant to ensure excellent service from point of entry to departure, include greeting the guest, speed of order taking, food and beverage delivery, fulfillment of special requests, bill closure and invitation to return.
- Creates and maintains a positive atmosphere for guests and employees.
- Responsible for attracting and retaining restaurant employees.
- Reviews staffing levels to ensure operational needs and financial objectives are met.
- Provides training, direction, and support to maintain productivity levels.
- Utilizes interpersonal and communication skills to lead, influence and motivate restaurant staff.
- Ensures compliance with all applicable laws and maintain health, safety and sanitation standards for the restaurant.
- Support food cost management with their P&L responsibility, ensuring sales are maximized, margin and profit targets are achieved, and statutory requirements are met.
- Ensure maximum revenue is achieved from all sales promotion opportunities.
- Ensures menu items are properly prepared, maintains inventory and purchases supplies.
- Analyzes operational problems, such as theft and wastage, and establishes procedures to alleviate these problems.
- Receives deliveries while ensuring freshness and conditions of products and accuracy of the orders.
- Fulfills all roles in the restaurant stations when necessary.
- Responsible for other duties as assigned.
Requirements
Supervisory Responsibilities:
Manages up to 25 employees on various shifts. Is responsible for the overall direction, coordination, and evaluation of these units. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications:
To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or abilities required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Language Ability:
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customer or employees of the organization.
Math Ability:
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume. Ability to apply concept of basic algebra and geometry.
Reasoning Ability:
Ability to define problems, collect data, establish facts, and draw valid conclusions. Ability to interpret an extensive variety of technical instructions in mathematical diagram form and deal with several abstract and concrete variables.
Computer Skills:
To perform this job successfully, an individual should have knowledge of Microsoft Office, Point of Sale Systems, Register Systems.
Education and Experience:
High school diploma or general education degree (GED); or two to four years related experience and/or training; or equivalent combination of education and experience.
Specialized Training:
- Two to four years of restaurant management
Certificates and Licenses:
- Valid driver’s license
Knowledge, Skills, and Abilities:
- Leadership Skills
- Organizational Skills
- Integrity
- Verbal and Written Communication Skills
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly required to stand; walk; use hands; reach with hands and arms; climb or balance; stoop, kneel, or crawl; talk/hear; and taste/smell. The employee must regularly lift and/or move up to 50 pounds. Specific vision abilities required by the job include close vision; distance vision; peripheral vision; depth perception; ability to see color; and ability to adjust focus.
Work Environment:
The work environment characteristics described here are representative of those an employee would encounter while performing the essential function of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of the job, the employee is regularly exposed to wet or humid conditions (non-weather); work near moving mechanical parts; fumes or airborne particles; toxic or caustic chemicals; outdoor weather conditions; extreme cold (non-weather); extreme heat (non-weather); risk of electrical shock; vibration; work with sharp kitchen utensils; and allergens.
The noise level in the work environment is usually loud.
