What are the responsibilities and job description for the Retail Equipment Services Lead position at DICK'S SPORTING GOODS INC?
House of Sport by DICK'S Sporting Goods is more than just a store. It is a destination, an experience, a place where athletes can experiment and play. A retail store devoted to sport where our community can gather and be inspired. We are fundamentally changing retail by elevating these experiences, delivering first in class service, obsessing over our athletes, inspiring our teammates, and challenging retail norms.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping athletes to achieve their dreams.
If you are ready to obsess over the athlete and make a difference in your community, apply to join our team today!
OVERVIEW :
The Equipment Services Lead has primary responsibility for operating the store's service department including scheduling and maintenance so as to maintain high quality and safety standards and deliver extraordinary service to our athletes. The Equipment Services Lead is responsible for building, maintenance and repair all types of equipment from entry level to high end. In addition the core responsibilities within the service department, the Equipment Services Lead is expected to be fully trained in sales and register functionality to help meet the needs of the athletes visiting our House of Sport location.
ROLE RESPONSIBILITIES :
Service & Operations
- Preserving complete and accurate shop records and maintaining record keeping systems.
- Scheduling and monitoring the production and throughout of shop work to meet customer demand.
- Completing Post Accident inspections and reports as necessary.
- Own scheduling and inspection / repair process for operations ensuring equipment is available and ready for the customers.
- Assists with maintaining equipment and ensuring a clean, secure and safe work environment.
- Properly utilize company systems to ensure all equipment is correctly checked out and checked in when returned.
- Partners with the Community Team to bring visibility to equipment service offerings.
Building, Maintenance and Repair
Bike : minor repairs, changing flat tires, repairing / replacing parts; fitting accessories (lights, pannier racks or cycle computers), routine safety checks; cleaning, degreasing and lubricating bicycles and components, etc.
Customer Service
Supervise & Develop Talent
LEADERSHIP COMPETENCIES :
Our Leadership Competencies set the bar of what great people leaders look like. They define the behaviors of leaders that can drive the business and build great talent. Here are the competencies we expect from our Store leaders :
QUALIFICATIONS :
Based on the location of the House of Sport, you may be required to submit relevant state mandated clearances to supervise minors.
