Demo

Retail Operations Manager

DICK'S SPORTING GOODS INC
Tupelo, MS Full Time
POSTED ON 3/11/2025
AVAILABLE BEFORE 6/11/2025

DICK'S Sporting Goods is looking for an enthusiastic and dedicated Retail Operations Manager to lead our store team and ensure exceptional customer experiences.

As a pivotal leader, you will focus on your team's development and your community's needs while driving sales and operational excellence. Your primary responsibility will be to create a positive shopping atmosphere and meet company performance goals.

  • Participate actively in the hiring process to build a strong and diverse store team that reflects a variety of backgrounds and perspectives.
  • Increase sales and profitability by utilizing customer satisfaction insights and performing data analysis to identify trends, while also managing expenses and workforce budgeting.
  • Ensure visual merchandising standards are upheld, the store environment is welcoming, organized, and complies with safety protocols.
  • Engage with the local community and foster meaningful relationships with community leaders.
  • Minimize store loss by enforcing safety, loss prevention, and cash handling protocols.
  • Champion a people-first leadership approach, focusing on trust, open communication, and active support for your team.
  • Drive learning and development through effective coaching, creating an atmosphere that encourages continuous improvement.
  • Promote an inclusive environment where all teammates and customers feel respected and valued.
  • LI-OF1

Qualifications :

  • 3 years of experience as a Retail Store Manager or 5 years in a related management / customer-focused role.
  • Strong problem-solving and analytical abilities.
  • Proficient in MS Office applications.
  • Exceptional leadership skills with a proven ability to develop talent.
  • Must have flexible availability, including nights, weekends, and holidays.
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