What are the responsibilities and job description for the Retail Operations Manager position at DICK'S SPORTING GOODS INC?
DICK'S Sporting Goods is looking for an enthusiastic and dedicated Retail Operations Manager to lead our store team and ensure exceptional customer experiences.
As a pivotal leader, you will focus on your team's development and your community's needs while driving sales and operational excellence. Your primary responsibility will be to create a positive shopping atmosphere and meet company performance goals.
- Participate actively in the hiring process to build a strong and diverse store team that reflects a variety of backgrounds and perspectives.
- Increase sales and profitability by utilizing customer satisfaction insights and performing data analysis to identify trends, while also managing expenses and workforce budgeting.
- Ensure visual merchandising standards are upheld, the store environment is welcoming, organized, and complies with safety protocols.
- Engage with the local community and foster meaningful relationships with community leaders.
- Minimize store loss by enforcing safety, loss prevention, and cash handling protocols.
- Champion a people-first leadership approach, focusing on trust, open communication, and active support for your team.
- Drive learning and development through effective coaching, creating an atmosphere that encourages continuous improvement.
- Promote an inclusive environment where all teammates and customers feel respected and valued.
- LI-OF1
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