What are the responsibilities and job description for the RETAIL MASTER CLUB FITTER position at Dick's Sporting Goods?
If golf is your passion, you'll love growing the game at Golf Galaxy. We are home to the Trusted Advisors whom every golfer relies on to better their best. What separates us from any other retail golf experience is our teammates and innovative technology focused on finding the best fit for golfers of all ages and abilities.
We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve. On our team, everyone plays a critical role providing genuine, helpful, and friendly service to equip golfers of all levels to better their game.
If you are ready to make a difference and take the next step in your career, apply to join our team today!
OVERVIEW :
ROLE RESPONSIBILITIES :
The Retail Master Club Fitter is responsible for building golfer relationships and working one-on-one with the golfer and teammate to ensure a positive club fitting experience. The Retail Master Club Fitter supports the Operations Sales Manager in achieving company objectives in sales performance, profit contribution and profit and loss controls by overseeing the sales effort in their department. The Retail Master Club Fitter is responsible for training and certifying all club fitters and must focus on driving sales specifically in services related areas, such as simulator, putting green, Special Orders, Pre-Owned, club fitting and repair programs, accessories, etc.
Essential Functions :
- Consistently analyzes Golf sales reports and data to understand business results and opportunities and communicating the results to the teammates.
- Establishes and maintains effective relationships with customers and gains their trust and respect by using diplomacy and tact; ensures that customers are greeted and acknowledged; offers customers assistance as needed or requested.
- Monitors the sales, customer service and operational efforts of the selling floor.
- Point of contact for customers and teammates to provide golf services knowledge and communicating the company's golf services standards.
- Maintains thorough knowledge of products and service, merchandise promotions, test merchandise and advertising.
- Manages store services sales by performing customer club fittings and repairs.
- Responsible for training teammates on all aspects of services; specialized selling techniques, services technology, etc.
Management :
Operations :
TEAMMATE TRAITS :
Our traits set the bar as to what great teammates look like. They define the behaviors that can drive our business while ensuring a great teammate and athlete experience. Here are the traits we look for in our store teammates :
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QUALIFICATIONS :
Targeted Pay Range : $18.50 - $28.25. Starting rate of pay may vary based on factors including, but not limited to, location, experience and position offered. The actual hourly rate will equal or exceed the required minimum wage applicable to the job location.DICK'S Sporting Goods complies with all state paid leave requirements. We also offer a generous suite of benefits. To learn more, visit www.benefityourliferesources.com.
Salary : $19 - $28
