What are the responsibilities and job description for the Store Manager position at DICK'S Sporting Goods?
At DICK'S Sporting Goods, we believe in the positive impact sports can have on lives. Our team is dedicated to empowering athletes to achieve their dreams by providing personalized support and creating a welcoming environment for all.
We are committed to fostering an inclusive and diverse workforce that reflects the communities we serve.
Overview
DICK'S Sporting Goods seeks a passionate and people-focused store leader to oversee store operations and drive business results.
The Store Manager plays a critical role in ensuring customer satisfaction, data-driven decision making, and community engagement while prioritizing coaching and development of their team.
- Directs the interview/hiring process and builds a diverse store team with varied backgrounds, skills, and perspectives.
- Drives sales and profitability through customer-centric strategies and data analysis.
- Maintains store visual standards, cleanliness, and safety.
- Fosters community relationships and involvement.
- Manages shrink (store loss) through adherence to guidelines and protocols.
- Leverages a people-first approach by building trust, listening actively, and dedicating time to team members.
- Leads through coaching and development, incorporating learning into daily leadership.
- Cultivates an inclusive store environment where everyone feels safe, welcome, and respected.
Qualifications
- 3 years of Retail Store Management experience or 5 years of related management/customer-facing experience.
- Strong problem-solving and analytical skills.
- Proficiency in MS Office.
- Excellent people management skills and talent development ability.
- Flexible availability, including nights, weekends, and holidays.
