What are the responsibilities and job description for the Shift Supervisor position at Dickinson College?
Posting Information
Job Summary / Basic Function Ensures employees follow proper food handling techniques, deliver excellent customer service, maintain good sanitation and cleanliness practices, and that all meal periods provide customers with an enjoyable experience. Supervises and trains dining hall staff. Responsible for ensuring staff maintain food quality, safety, and appearance and communicate product flow and customer traffic information to production employees.
Essential functions :
- Provides supervision and training of dining hall employees in performance of daily operations, special events, and activities to include door checkers, “floor” attendants, line servers, and student workers to ensure that the dining hall operates well, providing excellent dining experiences and service to customers, quality food,, clean facilities, well-maintained equipment, and well-supplied service areas.
- Enforces HACCP guidelines, Pennsylvania Department of Health regulations, OSHA regulations, safety policies, and ServSafe standards; ensures the cleanliness of all seating and serving areas; documents HACCP information such as food and equipment temperatures, times of food batches, packing data for food set-ups on the line, e.g. label information for pre-packaged deli salads.
- Assists students with food allergies, special requests and customized preparation, and possesses a working knowledge of food ingredients.
- Assists with controlling food, labor, and general supply costs through use of appropriate controls such as FSS record-keeping, time keeping and labor review against traffic flow or sales, and other documentation processes as assigned.
- Ensures that appropriate policies and procedures are followed by dining hall employees, and that all facilities and equipment are left in the appropriate condition at the end of each shift.
- Promotes positive relationships within and outside of the department through effective communication.
Preferred Qualifications Required :
Associate’s Degree – HRI, Business or Culinary Arts
ServSafe food safety protection manager certification
Requires computer skills such as basic skills in the use of Microsoft Office, specifically with Outlook, Word, and Excel. The applicant should also possess 1-3 years of progressive food service roles and experience.
DHS courses IS 800 National Response Framework and IS 100.b or IS 100.he, Incident Command System or willingness to obtain within 90 days.
Preferred : Bachelor’s Degree
Demonstrated experience in a food service operation, preferably in an institutional environment such as at a college or university and demonstrated leadership potential in those roles, i.e. working as a team leader, crew leader, or similar role. A valid Driver's Licence is required. Employees (operators) must have been in possession of a valid operator’s license for not less than three (3) years and the license must have been in good standing without interruption during that time period. No Successful candidate will also be required to complete ACT 153 Clearance Yes This position is considered "Emergency Staff." As such they may be required to report to work even when the college is closed or is operating under a delayed start. Yes Physical Demands Frequent walking, standing, talking Work Schedule Advertised Work Schedule Hours vary, must be available as early as 6 a.m. and as late as midnight weekdays and weekends. Number of hours / day Number of hours / week Proposed Start Date Posting Detail Information Posting Date 01 / 08 / 2025 Open Until Filled No Closing Date Application Review Begin Date Is this a Temporary Position? No Full-Time / Part-Time Full Time If Full-Time, please specify Other If Part-Time, please specify Not Applicable EEO / Diversity Statement The College is committed to building a representative and diverse faculty, administrative staff, and student body. We encourage applications from all qualified persons.
