What are the responsibilities and job description for the Sr Program Manager - Embedded Banking position at Dickinson Financial Corporation?
Summary :
We are seeking a Senior Program Manager to oversee the program lifecycle of our Embedded Banking partnerships from early-stage business development conversations to on-going program management and oversight. This includes ongoing engagement with clients and prospects as well as expanding upon existing toolsets for reporting and visibility into key business trends of the embedded banking partner. The candidate will be comfortable driving external conversations with key industry connectors, technology partners, prospects, and clients. Additionally, the candidate will be well-versed in working closely with internal stakeholders, i.e., Risk, Compliance, BSA, Deposit Operations, Technology, etc. The candidate will demonstrate competence and confidence when interacting with c-suite executives, fintech founders and executives.
In this role you will :
Foster partner relationships to ensure goals, strategies, and objectives are in place to support the execution of partner programs
Have a strong understanding of program and regulatory constructs to support programs efficiently and effectively
Develop partner specific strategic plans that align with organizational goals
Be a strategic thought leader for our partners on our strategy, policy, products, systems, and processes to drive growth and expansion
Lead and coordinate external and internal facing embedded banking partnership meetings, inclusive of managing deliverables, action items, ongoing requests and tracking progress of the opportunities
Manage ongoing program management cross-functionally across all internal support areas to ensure program risks or progress metrics are appropriately tracked
Assist in the creation and maintenance of program and project management governance materials, including ongoing refinement of pre-screen questionnaires, due diligence, ongoing program management or other internal frameworks
Assist in the creation and ongoing management of Embedded Banking KPIs
Manage communication of progress / status with the Executive Team, Program Leads and other project stakeholders both external and internal, including identifying project risks and facilitating mitigation of those risks
Evaluate current operational processes and procedures to ensure compliance with industry best practices
Build tactical and scalable solutions for operational teams to manage compliance tasks and risks
Maintain awareness of regulatory developments, industry trends and roadmap decisions that may have an impact to the Bank or our partners.
Conduct periodic Business Reviews with embedded banking partners working cross functionally to gather feedback from respective SMEs
Lead to completion all post approval change requests for aligned partners
Perform other duties as assigned
A successful candidate will have :
Proven ability to establish and build strong relationships with our embedded banking partners and internal team members
Critical and analytical thinking skills, with a foundation of intellectual curiosity
Confident and articulate communication skills
Strong attention to detail
An understanding of and commitment to our values
Attitude and aptitude to engage in continuous development
Extensive organizational skills, demonstrated through the ability to manage multiple projects and priorities efficiently
Ability to work effectively in a matrixed management environment, collaborating with various departments and stakeholders to achieve common goals
Skills :
Detail oriented and able to confidently communicate with internal and external stakeholders.
An ability to distill complex issues into solvable and actionable tasks
Ability to execute independently and work with team members of all levels
Adaptability in an agile and fast-paced environment
Intellectually curious with the self-motivation to ask questions and problem solve
Qualifications :
Bachelor’s degree or level of education that, together with industry experience, enables the applicant to meet the job requirements
Minimum 5-7 years of banking, Fintech, and / or new client origination experience
Experience with financial products or embedded banking / banking-as-a service preferred
Proven track record in customer development and retention and working with all levels of senior management
Experiencing working in technology, financial services or fintech.
Equal Opportunity Employer / Disabled / Veterans
Academy Bank and Armed Forces Bank provides equal employment [and affirmative action] opportunities to applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability. If you need an accommodation for any part of the employment process, please e-mail humanresources@dfckc.com.