What are the responsibilities and job description for the Inside Sales - Addison, IL position at Dickson?
Inside Sales
About Dickson
Dickson develops IoT and SaaS-based products to monitor some of the world's most critical environmental conditions. After ninety-eight years and thousands of innovations, we're growing faster than ever! At Dickson, every point matters starting with hiring the best employees. We have a diverse team with many skill sets which makes Dickson an interesting and exciting place to work.
We believe a thorough training/onboarding process is key to your success. You’ll receive in-depth training on our Customer Centric Selling process including one-on-one coaching with both internal and external coaches. Additionally, you’ll be trained on all our products and services in individual meetings with key Dickson team members including product managers, engineers, support staff, and seasoned salespeople. The first 8-weeks of onboarding are meant to be both fun and informative as they ensure you begin your career with the knowledge and resources you need to be successful at Dickson.
Key Responsibilities
- Qualify opportunities within Dickson’s existing customer base via inbound calls, web leads, and re-orders.
- Work closely with the direct sales team to identify market trends to get the most out of inbound and outbound phone calls.
- Through “discovery” find and share key data on customers and prospects with the sales and marketing teams.
- Ensure your customers’ success with diligent support, response, and service
- Be a team player, willing to pick up the slack when necessary for the better of the team
- Prepare for advancement into an account management role within 12-18 months by becoming an expert in customer centric selling best practices.
Other Qualifications/Skills
- 0-3 years of experience in a sales related role (Inside Sales, Direct Sales, B2B) or comparable relevant experience.
- Willingness to learn and utilize CRM and issue tracking systems/software
- Demonstrable interest in SaaS (Software as a Service) and technical products a plus
- Excellent written and oral communication skills and the ability to convey technical aspects to non-technical audiences.
- Energetic, vocal, and not afraid to speak up with opinions and insight. Its “best idea wins” at Dickson so we want to be sure we hear yours.
- Self-motivated, curious, and eager to learn. We want someone who loves what they do.
- Experience supporting key markets: healthcare, pharmaceutical, medical device a plus
- Bachelor’s degree in business or technical field preferred.
- Love to Win! And an excitement to begin your sales career!
- Covid vaccination required for employment
What Dickson Offers
- Base salary plus bonus
- 8 weeks of on-boarding and in-depth training with internal and external coaches
- Modern sales and marketing tools such as Netsuite CRM software and HubSpot
- Excellent Benefits package including 401K match
- Our sales team is still working remotely but once back in the office our fun, down-to-earth culture that includes casual dress, your standard ping-pong table, company supplied drinks/snacks, massage chair, Jarts tournaments, potlucks, etc. For more information about Dickson visit our website at www.DicksonData.com. As Dickson grows, so will you. Come have fun with us, even on Mondays!
Learn more about Dickson, our awesome team, and why Every Point Matters