What are the responsibilities and job description for the Customer Experience Director position at Diedre Moire Corp.?
Diedre Moire Corp. is a leading manufacturer of machinery and equipment. We are committed to excellence in everything we do, from product design to delivery.
We are seeking a Regional Customer Service Manager to join our team. In this role, you will be responsible for managing customer relationships, resolving issues, and providing exceptional service.
The ideal candidate will have experience in field service management, with a strong focus on customer satisfaction. They will lead a team of supervisors, directors, and other personnel to ensure seamless execution of our production lines.
Key responsibilities include:
- Developing and implementing customer service strategies
- Leading cross-functional teams to resolve complex issues
- Collaborating with internal stakeholders to improve processes and increase efficiency
- Providing coaching and training to team members to enhance their skills and knowledge
We offer a competitive compensation package, including benefits such as medical, dental, and vision insurance. Our employees also enjoy paid time off, holidays, and opportunities for professional growth and development.
