What are the responsibilities and job description for the Automotive Service Manager position at Diehl KIA of Hermitage?
Diehl Automotive is growing and looking for a Service Manager at Diehl Kia of Hermitage.
The Service Manager's daily job responsibilities include, but are not limited to:
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Managing and overseeing the service department and service employees
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Hiring and training new service personnel
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Forecasting goals and objectives for the department and striving to meet them
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Coordinating with other departmental managers within the company
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Monitoring technicians' daily productivity reports and preparing corresponding payroll records
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Working with vendors to create service promotions and maintain service programs
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Meeting with franchise representatives
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Creating and organizing employee schedules
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Completing company and franchise training
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Responding to customer questions or concerns
The ideal candidate should possess:
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3 years of experience in the position of service manager or a similar position in the automotive industry
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Strong verbal and written communication skills
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Excellent interpersonal and customer service skills
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Current Driver's License with satisfactory DMV driving record
Benefits Include:
- Health insurance
- Dental insurance
- 401(k)
- Vision insurance
- Life insurance
- 401(k) matching
- Retirement plan
- Employee discount
- Professional development assistance