What are the responsibilities and job description for the Courtesy Clerk position at Digby's Market?
Courtesy Clerk
Department: Front End
Supervisor: Front End Manager
Hours: Part Time
Position Summary
This is one of the most integral jobs of the store. You may be the last point of contact for our guests, ensuring they receive an excellent and Friendly experience. At Digby’s we offer carryout service to each of our guests where you will bag groceries and load them into the guest’s vehicles.
Job Duties
- Helps to maintain a clean and safe environment to work and shop.
- Effective communication with team members and supervisors to build and maintain morale.
- Knowledge of company policies, programs, and procedures.
- Promote a harassment-free work and shopping environment, and immediately reports any potential harmful situation.
- Continually strives to build knowledge and skills, both personally and within the department.
- Proper product handling, case cutting, price marking, rotation, facing, and display of merchandise.
- Follow through and achieve all company policies, programs, and directives.
- Is a team player and able to do the jobs/tasks asked by others.
- Maintain quality standards within the department and store.
- Attends and participates in departmental meetings.
- Completes tasks efficiently and in a timely manner.
- Assist guests to help improve their shopping experience.
- Provide exceptional guest service to ensure each guest leaves with a smile.
- Keep store and parking lot clear or carts and debris.
- Bag groceries efficiently and effectively according to each guest’s individual need.
- Gather carts from outside and bring them in the store.
- Maintain a well-stocked front end.
Experience:
Minimum Age: 16 years or older
Equipment use: Cash Register, Computer, Box Cutter, etc.
Physical Abilities: Regularly required to walk, sit, stand, twist, and bend; repetitive use of hands and arms to push, pull, carry, lift, reach, grip, and balance; occasionally stoop, crouch, kneel, or crawl. Use of step stool and ladder. Lifting 60 pounds and may include floor to shoulder and overhead
Communication: Ability to write, speak, hear and/or understand the spoken word in order to respond promptly to team members and guests’ needs. Ability to read and interpret documents such as safety rules, operating and maintenance manuals.
