Demo

Senior Business Analyst (Women, Infants and Children (WIC)

Digerati Systems Inc
Austin, TX Full Time
POSTED ON 4/16/2025
AVAILABLE BEFORE 6/16/2025

Job Details

Job Description

Reviews, analyzes, and evaluates business systems and user needs. Formulates systems to parallel overall business strategies. Experienced with business process reengineering and identifying new applications of technology to business problems to make business more effective. Familiar with industry standard business process mapping, and reengineering. Prepares solution options, risk identification, and financial analyses such as cost/benefit, ROI, buy/build, etc. Writes detailed description of user needs, program functions, and steps required to develop or modify computer programs.

Additional job details and special considerations

These positions will perform highly advanced (senior-level) business analysis work for the Special Supplemental Nutrition Program for Women, Infants and Children (WIC). Work involves analyzing system requirements and project deliverables for the Texas Management Information System (MIS) transition to WIC Electronic Benefit Transfer (EBT) system and making recommendations for strategic system improvements. Works under minimal supervision, with extensive latitude for the use of initiative and independent judgment.

  1. CANDIDATE SKILLS AND QUALIFICATIONS

Minimum Requirements:
Candidates that do not meet or exceed the minimum stated requirements (skills/experience) will be displayed to customers but may not be chosen for this opportunity.

Years

Required/Preferred

Experience

8

Required

Troubleshoots system problems for WIC clinic staff and participants related to the participant portal, MIS and EBT systems.

8

Required

Develop training curricula and conduct formal training sessions covering assigned systems modules in nutrition education, clinic services and or infant feeding related to the MIS system.

8

Required

Consults on the analysis of issues around the MIS and EBT systems and helps implement solutions.

8

Required

Analyzes user requirements from both state agency and local agency staff and communicates testing requirements, training, and feedback to business leads for enhancements to production.

8

Required

Consults and escalates project decisions to the business lead for final decisions and approval of complex project deliverables.

8

Required

Design, develop, coordinate and conducts test cases for User Acceptance Testing (UAT) that impacts the WIC MIS.

8

Required

Reviews release notes and communication related material about for EBT benefit issuance, client portal and other enhancements. Provides feedback prior to implementation in production.

8

Required

Proactively identifies potential project risks and provides strategies for mitigation to the business leads.

8

Required

Reviews completed requirements, complex project deliverables, design document plans, and provides comments to vendor application partners for the transition to EBT benefit issuance.

8

Required

Track progress to ensure project deliverables are completed on time.

8

Required

Develop and complete test plans to validate solutions.

8

Required

Provides quality customer service to external and internal customers by prompt responses to inquiries, taking the initiative to solve problems, exercising flexibility, and seek improvements in the advanced planning and business processes.

8

Required

Provides guidance and explains processes to interested groups and team members.

8

Required

Provides quality customer service by responding to all inquiries and requests promptly.

8

Required

Reviews Sprint summary reports.

8

Required

Monthly review of dual participation records in the WIC MIS.

1

Preferred

Monthly review of dual participation records in the WIC MIS.

Employers have access to artificial intelligence language tools (“AI”) that help generate and enhance job descriptions and AI may have been used to create this description. The position description has been reviewed for accuracy and Dice believes it to correctly reflect the job opportunity.

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