What are the responsibilities and job description for the Healthcare Receptionist position at Digestive Diseases Consultants?
In the role of Office Support Specialist, you will be integral to the smooth operation of our medical office, ensuring efficient appointment management and patient flow. You will utilize your core skills in medical support and patient service to enhance the patient experience. Your knowledge of medical terminology and EHR systems will be essential for maintaining accurate records and facilitating communication. With strong communication skills and a commitment to confidentiality, you will contribute to a welcoming environment while supporting our healthcare team in delivering quality care.
Responsibilities
- Manage patient scheduling efficiently, ensuring optimal use of office resources.
- Provide exceptional patient service by answering inquiries and addressing concerns.
- Maintain accurate medical records and documentation in compliance with HIPAA regulations.
- Utilize EHR systems to track patient information and appointments.
- Communicate effectively with medical staff and patients, demonstrating strong communication skills.
- Clerical duties, including triaging and managing multi-line phone systems.
Qualifications
- Proficient in EHR systems and medical terminology
- Strong computer skills
- Excellent organizational and clerical abilities
- Effective communication and customer service skills
- Experience with data entry
- Familiarity with a multi-line phone systems
- Bilingual candidates are a plus
Job Type: Full-time
Pay: From $17.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- Monday to Friday
Application Question(s):
- What is your longest job tenure?
Experience:
- Medical office: 3 years (Required)
Ability to Commute:
- Bourbonnais, IL 60914 (Required)
Work Location: In person
Salary : $17