What are the responsibilities and job description for the Channel Sales Manager, Infrastructure Management (Remote, US) position at Digi International Companies?
- Collaborate with assigned Distributor or Resellers to assess relevant customer data (buying behavior, searches, collected demographic data, etc.) and develop targeted, relevant partner program content and campaigns WITH and THROUGH these assigned partners.
- Establish metrics to track and report success and impact of strategic partner programs; implement closed-loop measures with the partners to measure the ROI.
- Reduce customer churn / customer loss (a frequent issue within this model) through directed marketing efforts focused on retargeting and cart abandonment.
- Collaborate with Channel Product Marketing and product management to:
- Agree and drive new and existing distribution-relevant products matched to these partners including relevant product associations.
- Collaborate with Marketing for continuous review and improvements to Digi International’s portion of assigned Distributor and Reseller’s websites to ensure maximized content, images and messaging.
- Acquire a clear understanding of how Digi International’s marketing efforts and results fit within assigned Distributor and Reseller’s portfolio from a competitive standpoint; grow our mindshare among their online customers.
- Interlock and collaborate with colleagues in small customer marketing, product marketing and distributor/reseller marketing to create and execute highly creative programs with the overall goal of growing our small customer reach and global revenue potential.
- Closely partner with assigned Distributor and Resellers to drive Marketing strategies that are aligned with business priorities matched to the channel partner’s specific space.
- Identify and utilize sources of data and market analytics to drive decision making and marketing initiatives.
- Run Quarterly Business Reviews (QBRs) for assigned Distributor and Resellers.
- Bachelor’s degree in Business Administration, Marketing or similar
- 3-5 years' experience in channel partner management, including experience managing reseller partner companies specifically.
- Experience developing marketing strategies and executing co-marketing plans.
- Experience in customer/prospect profiling and segmentation strategies
- Experience in customer account management
- Familiarity with sourcing, using and interpreting data analytics to drive marketing.
- Experience in developing and managing a sales opportunity pipeline.
- Outstanding communication and presentation skills a must (written, oral, listening, influencing.)
- Excellent relationship management, strong team building, and the ability to work across business units and functions within complex organizations.
- Excellent interpersonal skills and negotiation skills
Digi International offers a distinctive Total Rewards package including a commission program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.
The anticipated pay range for this position is $93,500 – $146,000, which includes base salary commission target. Pay ranges are determined by role, job level and primary job location. The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary and commission offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location. It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.
At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.
Salary : $93,500 - $146,000