Regulatory & Compliance Engineer (Remote, US)

Digi International (Digi) is a leading global provider of mission-critical and business-critical machine-to-machine (M2M) and Internet of Things (IoT) connectivity products and services. We help our customers create next generation connected products, deploy, and manage critical communications infrastructures in demanding environments. Our embedded modules and off-the-shelf routers, gateways and network products are designed for relentless reliability and deliver unquestioned performance and security. Our cloud-based software and professional services help customers put their connected products and assets to work across a broad range of mission-critical industry applications. Founded in 1985, we have helped our customers connect over 100 million things and growing.

Plan, manage and execute Digi cellular routers certifications with regulatory, industry and mobile network operators with a focus on FCC, PTCRB, AT&T, Verizon, and T-mobile.  Prepare documentation and test units for certifications testing.  Interface with test labs and mobile network operators (MNOs) to drive cellular certifications to completion.  Travel to test labs and MNOs as needed to ensure completion of certifications on time.

 

Become subject matter expert (SME) with MNO requirements and certifications process.  This includes FCC, ISED, PTCRB, AT&T TRENDI, Verizon ODI, and T-mobile DICE. This is a technical position responsible for providing services to our Engineering team.

 

The Regulatory & Compliance Engineer (Certification Engineer) will be responsible for taking Digi routers through all stages of the cellular certification process including hardware, software, and field testing.  Focus on understanding technical requirements. Interface with internal engineering teams to feedback requirements to achieve continuous improvement in product compliance. 

 

Manage certification samples, control inventory, setup proper device configurations, and document units for traceability to ensure success.

 

Work directly with testing labs, certifications agencies, and mobile network operators. Lead the debug and troubleshooting of any issues that arise.

 

Plans, controls, supports and monitors all type approval tests and certifications. Analyzes product descriptions/features and detailed country list to specify regulatory requirements. Develops compliance test plans for products. Conducts sample preparation for hardware modification, software controls and components and shipment communication for domestic and international testing. Provides test preparation, procures equipment and setup type approval tests. Documents preparation, declarations, technical descriptions and PoA. Manages local reps, including travel to testing facilities when needed and/or feasible. Responsible for communication and process support with service house. Checks on certifications and release process for checked invoices. Completes certification in target market and technical construction file. Evaluates, researches and reports on new country regulations. Checks validity of relevant regulations, norms and standards. Provides resources and cost estimation. Supports internal conformity audits for manufacturing. Trains technicians on test support equipment and works with 3rd party laboratories. Maintains recurs of all compliance testing and global compliance requirements. Designated as the point of contact for compliance determination. Actively pursues appropriate continuing education and development programs to maintain and enhance job related technical and functional skills.

 

 

• Bachelor of Science in Engineering or equivalent education and work experience
• Familiarity with the cellular phone or cellular IoT industry
• Basic understanding of wireless technologies (3GPP, 3G, 4G, 5G, Wi-Fi, Bluetooth, GNSS)
• Exposure to cellular certification processes (FCC, PTCRB, AT&T, FirstNet, Verizon, T-Mobile, Rogers, Bell, Telus)
• Some experience with debugging and scripting tools (QXDM, Python, TeraTerm)
• Ability to manage multiple projects

• Ability to lead activities and drive results / completion of tasks
• Identify, analyze, manage and resolve technical issues.
• Identify and implement process improvements.
• Outstanding verbal and written communication skills.
• Exceptional listening, problem solving and conflict resolution skills.
• Coordinate internal, external and regulatory stakeholders to keep things moving.
• Develop test plans and execute internal testing.
• Documentation using MS Office tools, Confluence and JIRA.

• Ability to prioritize according to business objectives.
• Familiarity with certification agencies/labs is a plus.
• Exposure to a regulatory environment is a plus.

 

TRAVEL: Ability and wiliness to travel within USA to be onsite with test labs and mobile network operators

Digi International offers a distinctive Total Rewards package including a short-term incentive program, new hire stock award, paid parental leave, open (uncapped) PTO, and hybrid work environment in addition to our competitive medical, health & wellbeing and compensation offerings.

 

The anticipated base pay range for this position is $61,500 – $96,500. Pay ranges are determined by role, job level and primary job location.  The range displayed reflects the reasonable range we anticipate paying for this position and reflects the cost of labor within several U.S. geographic markets. The specific salary offered within the range will depend on various factors including, but not limited to the candidate’s relevant and prior experience, education, skills, and primary work location.  It is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each position. Pay ranges are typically reviewed and updated annually.

 

At Digi, we embrace diversity and inclusion among our teammates. It is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool. We are committed to providing an environment of respect where equal employment opportunities are available to all applicants and teammates.