What are the responsibilities and job description for the Strategic Account Manager position at DIGI Search?

Strategic Account Manager – Digital Marketing (Austin, TX – Hybrid)

About DIGI Search

DIGI Search is a leading digital marketing agency helping dental practices grow their online presence. Through innovative solutions like our cutting-edge Patient Acquisition System—we deliver genuine, high-quality patient leads through Google SEO, targeted ads, and TV advertising.

We’re looking for a results-driven Account Manager to join our team in Austin, TX. This role offers a hybrid work environment, blending office collaboration with remote flexibility.

About the Role

As an Account Manager, you will manage and grow a portfolio of dental practice clients. Your primary focus will be on client retention, upselling, and cross-selling additional marketing solutions, including website upgrades, SEO enhancements, and ad campaign add-ons.

You will be your clients' trusted advisors, ensuring their marketing strategies align with their business goals while maximizing their return on investment with DIGI Search.

Key Responsibilities

Client Relationship Management – Serve as the primary point of contact for a portfolio of dental practice clients, ensuring their satisfaction and long-term success.
Upselling & Cross-Selling – Identify and recommend additional marketing services such as website development, SEO, and Ad upgrades to enhance client results.
Strategic Consultation – Conduct regular performance reviews and bi-weekly strategy calls to analyze campaign effectiveness and optimize digital marketing efforts.
Performance Tracking & Reporting – Monitor and report on campaign metrics, ensuring clients understand their ROI and areas for improvement.
Collaboration & Execution – Work closely with internal teams to execute client strategies, resolve issues, and ensure seamless campaign delivery.
Industry Expertise – Stay up to date with digital marketing trends, especially within the dental industry, to provide data-driven recommendations to clients.

What We’re Looking For

3 years of account management, sales, or client services experience (preferably in digital marketing, SaaS, or advertising).

Proven track record of upselling and cross-selling marketing services to existing clients.

Strong understanding of Google SEO, PPC, and digital ad campaigns (experience with local business marketing is a plus).

Excellent communication, presentation, and relationship-building skills.

Analytical mindset with the ability to interpret performance data and provide strategic recommendations.

Bachelor’s Degree is preferred but not required.

Experience in the dental industry is a plus.

Experience with CRM tools (e.g., Salesforce, HubSpot) and digital marketing platforms is a plus.

Compensation & Benefits

On-Target Earnings (OTE) : $68,000 – $90,000 (with commission & bonuses)

Hybrid work environment (Austin-based)

Full Coverage Medical Health Insurance Plan

3% match on company retirement plan

Unlimited PTO

Career growth in a fast-growing digital marketing agency

Access to cutting-edge marketing technology and training

Work directly with an innovative, high-energy team

Ready to grow with us? Apply now!

Salary : $68,000 - $90,000

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Strategic Account Manager

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