What are the responsibilities and job description for the Applications Engineering Technician position at DigiKey Electronics?
Position Overview
Apply practical knowledge of state-of-the-art electronic devices and first-hand experience designing electronic circuits or software, as assigned, to any of the Applications Engineering department functions including Technical Support, Demand Creation, Voice of the Engineer, and more. This consists of answering technical questions, writing online technical content, or more that requires general technical competence.
Responsibilities
Must be able to…
Demonstrate technical competence/prowess in electrical engineering technology as measured by ability to answer general technical questions of the following nature: part number ambiguities, associated tool compatibility, general suitability for use questions, suppliers we carry, part categorization, cross references, web site navigation, and more from all sources, mediums, and tools
Maintain ethical integrity when answering questions such as notifying the customer when speculating on an answer
Document technical support incidents per department standards
Effectively interact with people, including management and you cultivate goodwill from peers, customers, and suppliers
Accept responsibility to author technical content describing electronic devices and associated parts
Other typical tasks may also include…
Specializing in a technology, a supplier, or department function
Offering solutions to customers without help from others
Reporting progress against goals
Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time.
Required Knowledge, Skills and Experience
Minimum/Essential Qualifications:
Associate’s degree or higher
Minimum of two years’ experience
Demonstrable knowledge and thorough understanding of electronic assemblies, construction, and testing techniques
Hands-on troubleshooting skills
Experience using EDA and CAD tools
Able to perform repetitive hand, wrist and arm motion
Able to sit in front of a computer for a minimum of two hours before taking breaks or lunches
Able to work independently or collaboratively and maintain a positive attitude
Generally spend the workday sitting at a workstation and operating computer devices, such as, but not limited to keyboard, mouse and screen
Generally spend the workday performing repetitive motions that involve or affect the hands, head, and other parts of your body
Ability to operate computer workstation hardware and software
Ability to use & operate equipment i.e. ladders, soldering iron & various hand tools
Ability to lift up to 50lbs
Preferred Qualifications/Selection Criteria:
Advanced degree in engineering technology
Exposure to the electronics distribution industry preferred but not required
Digi-Key Electronics is an Equal Opportunity Employer. We encourage qualified minority, female, veteran and disabled, and other diverse candidates to apply and be considered for open positions. If you are an applicant with a disability and need a reasonable accommodation for any part of the employment process, please contact Human Resources at 1-800-338-4105 or careers.us@digikey.com.
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