Program Manager - Dynamics 365

Job Description

The Program Manager works in the Finance Technology department of the Enterprise Technology Solutions (ETS) workgroup supporting Surepods & DBC. They oversee the planning, implementation, and management of the Enterprise Resource Planning (ERP) systems and associated ISV within Digital Building and Surepods, to support business processes. This role involves cross-functional collaboration with various groups to understand their needs and maintain the integrity of the systems. The Program Manager is familiar with the project management, supply chain, inventory, finance, accounting, and payroll modules within the equivalent ERP systems. This role requires a blend of technical expertise, project management skills, and strong communication skills to deliver value on company goals and continuous improvement initiatives.

Role Responsibilities

• Lead and coordinate diverse technology products, projects, and strategic initiatives within a program.
• Strategize, implement, and maintain program initiatives that adhere to Integrated Workgroups within One DPR
• Guide the strategic roadmap for product features, technology, and integrated workgroup alignment.
• Develop, implement, and assess program governance, strategic plans, and objectives.
• Direct cross-functional teams of project managers, business analysts, database and network administrators, developers, solution architects and application administrators to ensure the delivery and execution of projects and maintenance.
• Develop, implement, and assess program governance, strategic plans, and objectives.
• Contribute to the creation of comprehensive program reports, materials, and content.
• Supervise program plans, ensuring accurate tracking of progress and adjustments.
• Communicate a clear vision and direction for the program.
• Participate in sprint planning meetings to help the team understand the priorities and requirements.
• Identify and implement enhancements to streamline team efficiency and processes.
• Cultivate strong relationships with vendors.
• Coordinate project activities and dependencies effectively.
• Establish and manage the program budget meticulously.
• Engage in stakeholder management activities.
• Provide mentorship and exemplary leadership to team members.
• Lead a team of project managers and business analysts with effectiveness and agility.
  
  

Role Requirements

Education

Required

• Associate’s degree in Information Technology, Computer Science, Engineering, or a related technical field. A business degree with a strong technical background is also acceptable. Experience may be considered in lieu of degree.
  
  

Desired

• Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related technical field. A business degree with a strong technical background is also acceptable. Experience may be considered in lieu of degree.
• Proficient with project management methodologies (Agile, Lean, Waterfall, and Scrum) or a related discipline.
• Certification in Project Management (CAPM), Project Management Professional (PMP), or Agile Certified Practitioner (PMI-ACP)
• Adept in various project management applications such as Miro, Asana, SmartSheet, Power BI, Monday.com, MS Project, and PowerPoint.
  
  

Knowledge & Experience

• 5 years of experience developing and managing project plans, schedules and budgets for ERP implementations and projects.
• 3 years of experience leading and coordinating resources to meet milestones and deliverables and facilitating communication between technical and business teams to ensure alignment and understanding.
• 3 years of experience in collaborating with diverse stakeholders, including leadership, end users and external vendors.
• 3 years of experience working in Microsoft Dynamics or equivalent ERP systems in relation to system configuration, customization, and integrations with understanding of database management and IT infrastructure.
• Knowledge of supply chain and manufacturing processes and workflows and financials or managing ERP systems for prefab companies
• Strong Knowledge of application deployment concepts including utilization of multiple application or system environments (development, testing, staging, and production), testing, and rollbacks.
• Ability to manage multiple projects simultaneously and prioritize tasks effectively.
• Working knowledge of traditional/waterfall and agile project management principles and associated tools such as Jira or Azure DevOps.
• Familiarity with Information Technology Infrastructure Library (ITIL) best practices, tools, and processes such as asset, access, incident, and problem management; change control; and service request fulfillment.
• Experiencing in leading and mentoring a team of ERP professionals
  
  

Work Conditions

• Prolonged periods of sitting and/or standing at a computer screen.
• Must be able to sit or stand for long periods of time.
• Must be able to lift 15 pounds at times.
• Occasional domestic travel, via airplane, will be required for meetings.
  
  

This is a hybrid role with most time being spent working from home. Attendance at important meetings and events at the local DPR office is required.

DPR has been nationally recognized for its strong company culture, based on a well-defined purpose “We Exist to Build Great Things,” and four core values: integrity, enjoyment, uniqueness and ever forward. A flat, title-less organization that empowers people at all levels to make decisions, DPR ranked on FORTUNE’s “100 Best Companies to Work For” list for five consecutive years. For more information, visit http://www.dpr.com.