What are the responsibilities and job description for the Field Service Technician- Imaging Equipment position at Digital Office Systems?
We are searching for a skilled technician that has experience in the Imaging Industry or is looking to learn a new skill. If you like to troubleshoot issues and are looking for a long-term position, this is the company for you. We have a great team atmosphere!
- Plans office equipment service work by studying requests; planning, routing, and confirming service appointments.
- Maintains office equipment parts and supplies inventory by checking stock; anticipating needs; placing and expediting orders; verifying receipt; stocking items.
- Maintains customer rapport by greeting customer upon arrival at location; understanding equipment complaints.
- Determines causes of office equipment failure by attempting to operate equipment; observing functioning; conducting diagnostic tests using meters, signal generators, and oscilloscopes; researching engineering and service manuals.
- Corrects office equipment malfunctions by clearing jams; cleaning parts and components; repairing disabled parts; replacing damaged, broken, or worn parts; recommending equipment upgrades and replacements; ordering parts from vendors; scheduling return visits.
- Completes preventive maintenance by cleaning, lubricating, and adjusting parts, assemblies, and components.
- Verifies equipment functioning by completing test operations; making final adjustments.
- Documents service actions by completing forms, reports, logs, and records.
- Updates job knowledge by participating in educational opportunities; reading professional publications; maintaining personal networks; participating in professional organizations.
- Accomplishes organization goals by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.
Job Type: Full-time
Pay: $20.00 - $21.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Flexible spending account
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
Supplemental Pay:
- Bonus opportunities
Education:
- Associate (Preferred)
Experience:
- Software troubleshooting: 1 year (Preferred)
- Mechanical Knowledge: 2 years (Required)
License/Certification:
- Driver's License (Required)
Location:
- Wichita, KS 67211 (Preferred)
Work Location: In person
Salary : $20 - $21