Digital Solutions Engineer

Position: Digital Solutions Engineer

Location: Boston, MA (Hybrid – 3 days onsite, local candidates only)

Length: 8 months

*W2 Candidates, No C2C

Job Description:

Our client is seeking an innovative, customer-focused Digital Solutions Engineer to join their dynamic Information Technology Services team. This position is ideal for an individual with a passion for digital transformation, specifically focusing on enhancing collaboration, communication, and productivity within the workplace. The Digital Solutions Engineer will work closely with internal teams and end-users to design and implement digital solutions that streamline business processes, improve collaboration, and support the evolving needs of the organization. If you thrive on problem-solving, enjoy working with the latest technology, and are dedicated to making a tangible impact through digital innovation, we would love to hear from you today!

Essential Duties and Responsibilities (but not limited to):

• Meet with end-users to understand their business processes, needs, and challenges.
• Conduct tool demonstrations and provide recommendations that fit their workflow.
• Collaborate with internal IT teams to ensure alignment with available services and identify opportunities for improvement.
• Train end-users on the digital solutions implemented and ensure proper handoff of processes and tools.
• Stay updated on the latest advancements in digital collaboration, productivity tools, and business process automation.
• Research and identify potential tools, solutions, and hardware that align with project needs.
• Evaluate and recommend new solutions that enhance organizational efficiency and collaboration.
• Work with end-users to select appropriate digital tools based on their specific needs.
• Design and build effective, out-of-the-box solutions with minimal customization.
• Ensure solutions are scalable and integrate seamlessly into existing workflows.
• Manage resources such as hardware, software, and personnel to ensure timely project delivery.
• Conduct rigorous testing of both software and hardware solutions to ensure functionality and reliability.
• Collaborate with users to gather feedback and refine solutions based on real-world use.
• Document test results and recommend changes as necessary to improve software or hardware offerings.
• Work closely with cross-functional teams to ensure digital solutions meet both business and technical requirements.
• Contribute to ongoing improvements of digital platforms and services.
• Regularly assess tools and workflows for potential optimization and innovation.

Qualifications:

• Advanced proficiency with Microsoft 365 suite (Teams, Office 365, To Do, Forms, Outlook).
• Familiarity with Microsoft 365 Power Suite (PowerAutomate, PowerBI, PowerApps, Excel).
• Solid understanding of business process automation.
• Experience with PowerShell and scripting.
• Proven ability to consult with end-users and translate business needs into technical specifications.
• Experience designing and implementing digital solutions, particularly for collaboration tools and AV systems.
• Strong problem-solving skills and ability to “think outside the box.”
• Excellent communication, collaboration, and customer service skills.
• Willingness to embrace change and navigate a variety of challenges.
• Ability to set and meet measurable goals for self and others.
• Scrum/Agile project management experience is a plus.
• ITIL v4 or higher certification is a plus but not required.

POST-OFFER BACKGROUND CHECK IS REQUIRED. Digital Prospectors is an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. Digital Prospectors affirms the right of all individuals to equal opportunity and prohibits any form of discrimination or harassment.

Make this your next career move as one of our many long-term contractors or employees!

• Work as our full-time employee with full benefits (Medical, Dental, Vision, Life, STD, LTD, PTO, etc.) - OR - work as a W2 hourly contractor at a higher pay rate if you don't need the benefit package.

Come see why DPC has achieved:

• 4.9/5 Star Glassdoor rating and the only staffing company (< 1000 employees) to be voted in the national Top 10 ‘Employee’s Choice - Best Places to Work’ by Glassdoor.
• Voted ‘Best Staffing Firm to Temp/Contract For’ seven times by Staffing Industry Analysts as well as a ‘Best Company to Work For’ by Forbes, Fortune and Inc. magazine.

As you are applying, please join us in fostering diversity, equity, and inclusion by completing the Invitation to Self-Identify form today!

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Job #17439